Dispatch Pro vs Resgrid
Dispatch Pro
dispatch-pro.com
Resgrid
resgrid.comSide by side
| Figure | Dispatch Pro | Resgrid |
|---|---|---|
| Price from | $99/mo | $35/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 11 |
| Spec score · Dispatch Management Software | 7.9 (#13) | 8.9 (#1) |
| Headquarters | McKinney, Texas, United States | South Lake Tahoe, California, United States |
| What it does | Dispatch Pro is a field service management platform for scheduling jobs, dispatching technicians, and keeping customers updated in real time. | Resgrid is an open-source computer-aided dispatch and logistics, communication and management platform for first responders, emergency services, businesses and industrial teams. |
Plans
Dispatch Pro
- Starter$99 a month
- Professional$399 a month
- EnterprisePriced on request
Resgrid
- FreeFree
- Free tierFree
- Push-To-Talk Addon$35 a month
- Enhanced AI$95 a month
- Readiness Pro$150 a month
- Business Ops$250 a month
- Advanced Data Protection$1,950 a year
- Basic Support$2,499 a year
- Standard Support$4,999 a year
- Premium Support$9,999 a year
In their own words
Dispatch Pro
Dispatch Pro has no write-up on Specifiction yet; its figures are above.
Resgrid
Resgrid is an open-source dispatch and operations platform that brings calls, personnel, vehicles, and communications together. Its computer-aided dispatch tools support creating, assigning, tracking, and closing calls, with notifications and reporting. Teams can manage personnel and units, schedules, maps, messages, training, and workflow automation. Workflows can send notifications through email, SMS, Slack, Teams, or Discord; call REST APIs or webhooks; and upload files to storage services. Resgrid supports Teltonika, Queclink, and Jimi/Concox vehicle GPS trackers, plus an integration path through Traccar. Five role-focused apps are available: Responder, Unit, IC, Dispatch, and BigBoard. The platform can be hosted on customer servers; Resgrid says communications use 256-bit TLS and stored data is encrypted with AES-256. The free plan supports up to 10 entities, but is limited to North American customers on the US-West data center and does not include SMS. Resgrid was founded in 2012 and is headquartered in South Lake Tahoe, California.