Dispatch Pro vs Roldesk
Dispatch Pro
dispatch-pro.comRoldesk
roldesk.comSide by side
| Figure | Dispatch Pro | Roldesk |
|---|---|---|
| Price from | $99/mo | €39/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Dispatch Management Software | 7.9 (#13) | 8.8 (#3) |
| Headquarters | McKinney, Texas, United States | Madrid, Spain |
| Support | Support is available by phone, email, contact form, FAQs, documentation, and workflow guides; plan-specific onboarding and implementation scope should be confirmed with the team. | Roldesk says support is available by chat or email and that contact requests receive a reply within one business day. |
| What it does | Dispatch Pro is a field service management platform for scheduling jobs, dispatching technicians, and keeping customers updated in real time. | Roldesk is a field-service management SaaS for dispatching technicians, work orders, inventory, preventive maintenance and customer portals. |
Plans
Dispatch Pro
- Starter$99 a month
- Professional$399 a month
- EnterprisePriced on request
Roldesk
- FreeFree
- Starter€39 a month
- Advanced€99 a month
- Professional€179 a month
- CustomPriced on request
In their own words
Dispatch Pro
Dispatch Pro has no write-up on Specifiction yet; its figures are above.
Roldesk
Roldesk is field-service software for coordinating work orders, technicians, inventory, fleets, maintenance schedules, and customer updates. Its web backoffice provides dashboards, dispatch, scheduling, and reports without requiring downloads. Teams can create, schedule, assign, and track work orders in real time. Customers can use a shareable link to see job status, the assigned technician, estimated times, and photos. The technician app supports assigned jobs and schedules, time and component logging, photos, on-site signatures, GPS shift tracking, and push notifications; offline access is listed on the Free tier. Inventory can be organized across warehouses and assigned to work orders. Customer-approved quotes can become work orders and then invoices after completion. Roldesk is available on Android, iOS, and web. Its REST API supports scoped tokens and webhooks, and API access is available on Professional; token scopes cannot exceed the plan's allowance. Plans include Free at free and Starter at $39 a month (billed €39/mo+ VAT).