Dispatch vs e-Courier

DispatchOne is Dispatch’s last-mile delivery platform, bringing orders, routing, billing, and analytics together. Its on-demand service connects businesses with a nationwide network of professional, vetted drivers and provides real-time tracking. On-demand tools include bulk order upload, multi-stop delivery, driver ETAs, enhanced reporting, and photo or signature proof of delivery. Vehicle options range from cars rated up to 240 lbs to box trucks rated for up to 12 pallets, depending on length. For owned fleets, Fleet Management automates route creation, driver and vehicle assignments, cost reporting, and overflow deliveries. Dispatch offers a direct API, pre-built connectors for Oracle, SAP, EPICOR, and Salesforce, and low-code or no-code customization. Its REST API uses OAuth 2.0 client credentials for server-to-server authentication. The platform supports live tracking, customer notifications, dispatch management, and API access on Android, iOS, and web, with an API platform also listed. On-Demand Delivery pricing varies by trip distance, speed, vehicle size, and optional equipment or handling; customers can see a quote before confirming. Small businesses can start without a contract or minimum. Fleet Management pricing depends on fleet size and monthly delivery volume, with final pricing confirmed during a demo; it has a 30-day free trial.

e-Courier is cloud logistics software for courier companies, shippers and third-party logistics providers. Its platform combines CMS, Dispatch, Customer Portal and ecMobile. CMS handles repeat and routed order entry, configurable customer workflows, driver management, and zone- or distance-based delivery pricing. Dispatch offers real-time driver and parcel tracking, proof of delivery, ETAs, exception alerts and route optimization. The Customer Portal supports manual or barcode order entry, branded experiences, live shipment updates, guest tracking and delivery proof. ecMobile runs on Android and iOS and supports navigation, barcode and document scanning, signatures, location data and proof of delivery. The API supports JSON and SOAP for creating or updating orders, searching statuses, requesting quotes, checking availability and cancellations. API connectivity requires a one-time Help Center configuration. CMS EDI sends event-driven updates through web endpoints, SFTP, FTP or AS2. The service can provide signature images, bills of lading and GPS data. Pricing is personalized, based on daily active-driver count, with unlimited users across departments. Agreements typically run 12 months and cannot be canceled mid-term.