Dispatch
dispatchit.com
What it is
DispatchOne is Dispatch’s last-mile delivery platform, bringing orders, routing, billing, and analytics together. Its on-demand service connects businesses with a nationwide network of professional, vetted drivers and provides real-time tracking. On-demand tools include bulk order upload, multi-stop delivery, driver ETAs, enhanced reporting, and photo or signature proof of delivery. Vehicle options range from cars rated up to 240 lbs to box trucks rated for up to 12 pallets, depending on length. For owned fleets, Fleet Management automates route creation, driver and vehicle assignments, cost reporting, and overflow deliveries. Dispatch offers a direct API, pre-built connectors for Oracle, SAP, EPICOR, and Salesforce, and low-code or no-code customization. Its REST API uses OAuth 2.0 client credentials for server-to-server authentication. The platform supports live tracking, customer notifications, dispatch management, and API access on Android, iOS, and web, with an API platform also listed. On-Demand Delivery pricing varies by trip distance, speed, vehicle size, and optional equipment or handling; customers can see a quote before confirming. Small businesses can start without a contract or minimum. Fleet Management pricing depends on fleet size and monthly delivery volume, with final pricing confirmed during a demo; it has a 30-day free trial.
Spec sheet
- Product
- DispatchOne is an AI-powered last-mile delivery platform that unifies orders, routing, billing, and analytics.Read 9 Oct 2026 · dispatchit.com
- Platforms
- The web application works in major current browsers, and the driver app is available for iOS and Android; Dispatch also documents an API.Read 9 Oct 2026 · support.dispatchit.com
- API
- The Dispatch API provides REST endpoints and supports OAuth 2.0 client credentials authentication for server-to-server use.Read 9 Oct 2026 · api.dispatchit.com
- Integrations
- Dispatch describes direct API integration, pre-built connectors for Oracle, SAP, EPICOR, and Salesforce, and low-code or no-code customization.Read 9 Oct 2026 · dispatchit.com
- Support
- Fleet trial users are contacted by Sales, and product questions can be sent to [email protected].Read 9 Oct 2026 · support.dispatchit.com
- Headquarters
- 1401 W 94th St, Bloomington, MN 55431, United StatesRead 28 Sep 2026 · dispatchit.com
- API access
- YesRead 20 Sep 2026 · dispatchit.com
- Customer notifications
- YesRead 20 Sep 2026 · dispatchit.com
- Delivery features
- On-demand features include bulk order upload, multi-stop delivery, real-time driver ETAs, enhanced reporting, and photo or signature proof of delivery.Read 9 Oct 2026 · dispatchit.com
- Dispatch management
- YesRead 20 Sep 2026 · dispatchit.com
- Driver app platforms
- bothRead 20 Sep 2026 · dispatchit.com
- Fleet management
- Fleet Management automates route creation, driver and vehicle assignments, cost reporting, and overflow delivery for owned fleets.Read 9 Oct 2026 · dispatchit.com
- Intended customers
- Dispatch says it serves single-location independents through national networks of 200-plus branches and lists industries including automotive, HVAC, plumbing, and building products.Read 9 Oct 2026 · dispatchit.com
- Live delivery tracking
- YesRead 20 Sep 2026 · dispatchit.com
- Notable limits
- Fleet management pricing is calculated from fleet size and monthly delivery volume, and final pricing is confirmed during a demo.Read 9 Oct 2026 · dispatchit.com
- On-demand delivery
- The on-demand service connects businesses with a nationwide network of professional, vetted delivery drivers and provides real-time tracking.Read 9 Oct 2026 · dispatchit.com
- Proof of delivery
- photo_and_signatureRead 20 Sep 2026 · dispatchit.com
- Security and privacy
- Dispatch says it employs technical, organizational, administrative, and physical safeguards to protect collected personal information, while noting that it cannot guarantee security.Read 9 Oct 2026 · dispatchit.com
- Small business terms
- The small-business page says customers can start without a contract or minimum and see a delivery quote before confirming.Read 9 Oct 2026 · dispatchit.com
- Vehicle capacity
- Available vehicle types range from cars rated up to 240 lbs to box trucks rated for up to 12 pallets, depending on length.Read 9 Oct 2026 · dispatchit.com
Plans and prices
Strong points and limits
Strong points
- On-demand delivery includes real-time tracking and driver ETAs.
- Proof of delivery can include a photo or signature.
- Fleet Management automates routes and driver assignments.
- Connectors include Oracle, SAP, EPICOR, and Salesforce.
- Small businesses can start without a contract or minimum.
Limits
- On-Demand Delivery pricing varies by trip and requirements.
- Fleet pricing depends on fleet size and delivery volume.
- Fleet Management final pricing is confirmed during a demo.
Who it suits
Dispatch serves businesses from single-location independents to national networks of 200-plus branches, including automotive, HVAC, plumbing, and building products. It suits companies needing on-demand delivery or automation for their own fleets.
Verdict
DispatchOne covers on-demand deliveries and owned-fleet workflows, with tracking, proof of delivery, and integration options. Get a trip quote or demo to establish the applicable cost.
Where Specifiction places it
- Proof of Delivery Software#1 of 248.4
- Delivery Management Software#38 of 938.0