Dispatch vs InfoTech Proof of Delivery App

DispatchOne is Dispatch’s last-mile delivery platform, bringing orders, routing, billing, and analytics together. Its on-demand service connects businesses with a nationwide network of professional, vetted drivers and provides real-time tracking. On-demand tools include bulk order upload, multi-stop delivery, driver ETAs, enhanced reporting, and photo or signature proof of delivery. Vehicle options range from cars rated up to 240 lbs to box trucks rated for up to 12 pallets, depending on length. For owned fleets, Fleet Management automates route creation, driver and vehicle assignments, cost reporting, and overflow deliveries. Dispatch offers a direct API, pre-built connectors for Oracle, SAP, EPICOR, and Salesforce, and low-code or no-code customization. Its REST API uses OAuth 2.0 client credentials for server-to-server authentication. The platform supports live tracking, customer notifications, dispatch management, and API access on Android, iOS, and web, with an API platform also listed. On-Demand Delivery pricing varies by trip distance, speed, vehicle size, and optional equipment or handling; customers can see a quote before confirming. Small businesses can start without a contract or minimum. Fleet Management pricing depends on fleet size and monthly delivery volume, with final pricing confirmed during a demo; it has a 30-day free trial.

InfoTech Proof of Delivery App records delivery and collection details from a phone or tablet, including customer signatures, photos, and job notes. It saves information locally when offline and syncs it after connectivity returns. Each signature is stored with a timestamp, and GPS coordinates are attached to the proof of delivery. Drivers can photograph loads, damage, or delivery locations, with the images kept on the job record. When a job is completed, the app can email the customer a PDF proof of delivery. Office staff can check real-time status for completed, outstanding, and failed deliveries. The app connects with InfoTech weighbridge software and its Cloud ERP platform; POD can also be linked to weighbridge tickets. If billing integration is active, a delivery can trigger an invoice. The app is free, but use requires InfoTech weighbridge software version 3 or later and a purchased POD licence. InfoTech lists use in skip hire, waste collection, haulage, aggregate delivery, construction, and fuel delivery.