Dispatch vs Hikyaku

DispatchOne is Dispatch’s last-mile delivery platform, bringing orders, routing, billing, and analytics together. Its on-demand service connects businesses with a nationwide network of professional, vetted drivers and provides real-time tracking. On-demand tools include bulk order upload, multi-stop delivery, driver ETAs, enhanced reporting, and photo or signature proof of delivery. Vehicle options range from cars rated up to 240 lbs to box trucks rated for up to 12 pallets, depending on length. For owned fleets, Fleet Management automates route creation, driver and vehicle assignments, cost reporting, and overflow deliveries. Dispatch offers a direct API, pre-built connectors for Oracle, SAP, EPICOR, and Salesforce, and low-code or no-code customization. Its REST API uses OAuth 2.0 client credentials for server-to-server authentication. The platform supports live tracking, customer notifications, dispatch management, and API access on Android, iOS, and web, with an API platform also listed. On-Demand Delivery pricing varies by trip distance, speed, vehicle size, and optional equipment or handling; customers can see a quote before confirming. Small businesses can start without a contract or minimum. Fleet Management pricing depends on fleet size and monthly delivery volume, with final pricing confirmed during a demo; it has a 30-day free trial.

Hikyaku is an open-source logistics operating system for delivery and courier teams, covering dispatch, package tracking, fleet coordination, warehouse operations and route planning. Dispatchers can assign parcels manually or plan around delivery windows, then send routes to the driver app. The dispatch view shows driver locations and delivery statuses live; recipients can follow a parcel on a public page without an account. Drivers can scan packages, navigate routes and record photos or signatures. Delivery photos appear in the dashboard and recipient page. Fleet tools include vehicle capacity and skills, maintenance records, and limits for working time, driving time, distance and stops. Hikyaku supports permission-aware access and two-factor authentication. It can run in the cloud or on an operator’s own infrastructure. It also connects n8n workflows through OAuth, moving orders, status changes and proof-of-delivery events between systems. The free self-hosted plan is free; a cloud trial is offered to enterprises, with no price stated. Hikyaku is available on Android, web, through its API and as self-hosted software.