Dispatch vs PODStar

DispatchOne is Dispatch’s last-mile delivery platform, bringing orders, routing, billing, and analytics together. Its on-demand service connects businesses with a nationwide network of professional, vetted drivers and provides real-time tracking. On-demand tools include bulk order upload, multi-stop delivery, driver ETAs, enhanced reporting, and photo or signature proof of delivery. Vehicle options range from cars rated up to 240 lbs to box trucks rated for up to 12 pallets, depending on length. For owned fleets, Fleet Management automates route creation, driver and vehicle assignments, cost reporting, and overflow deliveries. Dispatch offers a direct API, pre-built connectors for Oracle, SAP, EPICOR, and Salesforce, and low-code or no-code customization. Its REST API uses OAuth 2.0 client credentials for server-to-server authentication. The platform supports live tracking, customer notifications, dispatch management, and API access on Android, iOS, and web, with an API platform also listed. On-Demand Delivery pricing varies by trip distance, speed, vehicle size, and optional equipment or handling; customers can see a quote before confirming. Small businesses can start without a contract or minimum. Fleet Management pricing depends on fleet size and monthly delivery volume, with final pricing confirmed during a demo; it has a 30-day free trial.

PODStar is TouchStar’s electronic proof-of-delivery software for parcel, logistics and multi-sector delivery operations. Drivers use Android smartphones or rugged devices to capture signatures, photos, barcode scans, geolocation and delivery data in real time. These records create an audit trail, attach to client records and support dispute investigation. Drivers can continue offline, with data synchronizing when connectivity returns. Operations features include job scheduling, route planning, driver and vehicle tracking, vehicle inspections, invoicing and driver administration. Customers can use a self-service portal for orders, proof and delivery status. The SaaS service runs over the internet on Microsoft Azure, without local installation or hardware maintenance. Integrations connect ERP, warehouse, transport-management and accounting systems through middleware or a published API. TouchStar lists implementation, training, go-live support, a 24/7 UK helpdesk and hardware support. Pricing is by quote; no public plan limits are stated.