Dispatchable vs Resgrid
Dispatchable
dispatchable.com
Resgrid
resgrid.comSide by side
| Figure | Dispatchable | Resgrid |
|---|---|---|
| Price from | Free | $35/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 11 |
| Spec score · Dispatch Management Software | 8.7 (#4) | 8.9 (#1) |
| Headquarters | Lakeland, Florida, United States | South Lake Tahoe, California, United States |
| Integrations | Dispatchable advertises more than 50 integrations and names Central Dispatch, TextMagic, Stripe, Gmail, Slack, Google Sheets, Microsoft Teams, Twilio, SendGrid, RingCentral, Authorize.Net, Zapier and OpenAI. | Its workflow engine can send notifications through email, SMS, Slack, Teams, or Discord; call REST APIs or webhooks; and upload files to several storage services. |
| Product | Dispatchable describes itself as a modular operations platform for shipping companies that connects quoting, dispatching, documents, and invoicing in one workflow. | Resgrid is an open-source dispatch and operations platform that brings dispatch, people, vehicles, and communications together. |
| Security | Dispatchable describes its data as encrypted and its hosting as secure, but the page does not name a security certification. | The security page states that client and API communications use 256-bit TLS and stored data is encrypted with AES-256. |
| Self-hosting | The reviewed pages describe a hosted web service and do not publish a self-hosting package. | Resgrid can run on customer infrastructure using Docker, Kubernetes, a Windows laptop or the Incident Command Kit, including offline or air-gapped deployments. |
| What it does | Dispatchable is a transportation operations platform connecting quoting, CRM, dispatch, inspections, documents, updates, invoicing and automation. | Resgrid is an open-source computer-aided dispatch and logistics, communication and management platform for first responders, emergency services, businesses and industrial teams. |
Plans
Resgrid
- FreeFree
- Free tierFree
- Push-To-Talk Addon$35 a month
- Enhanced AI$95 a month
- Readiness Pro$150 a month
- Business Ops$250 a month
- Advanced Data Protection$1,950 a year
- Basic Support$2,499 a year
- Standard Support$4,999 a year
- Premium Support$9,999 a year
In their own words
Dispatchable
Dispatchable is an operations platform for shipping companies that brings quoting, dispatching, documents, and invoicing into a connected workflow. It links lead intake and CRM with inspections, customer updates, and dispatch work, while shared records cover loads, contacts, carriers, documents, permissions, and activity history. Listed automation includes AI intake and replies, lead scoring, quote follow-ups, SMS and email sequences, and other automated workflows. The feature set also includes accounting and payments, reporting and analytics, compliance and safety, a driver app, tracking and tracing, IFTA, and native EDI. Dispatchable names more than 50 integrations, including Central Dispatch, Stripe, Gmail, Slack, Twilio, Zapier, and OpenAI. It runs on the web and offers API access; the company says installation is not required. The service describes its data as encrypted and its hosting as secure, but does not name a security certification. A free-for-life Starter plan is listed at free. There is also a 14-day trial, and paid pricing is on request.
Resgrid
Resgrid is an open-source dispatch and operations platform that brings calls, personnel, vehicles, and communications together. Its computer-aided dispatch tools support creating, assigning, tracking, and closing calls, with notifications and reporting. Teams can manage personnel and units, schedules, maps, messages, training, and workflow automation. Workflows can send notifications through email, SMS, Slack, Teams, or Discord; call REST APIs or webhooks; and upload files to storage services. Resgrid supports Teltonika, Queclink, and Jimi/Concox vehicle GPS trackers, plus an integration path through Traccar. Five role-focused apps are available: Responder, Unit, IC, Dispatch, and BigBoard. The platform can be hosted on customer servers; Resgrid says communications use 256-bit TLS and stored data is encrypted with AES-256. The free plan supports up to 10 entities, but is limited to North American customers on the US-West data center and does not include SMS. Resgrid was founded in 2012 and is headquartered in South Lake Tahoe, California.