DispatchTrack vs MileApp
DispatchTrack
dispatchtrack.comMileApp
mile.appSide by side
| Figure | DispatchTrack | MileApp |
|---|---|---|
| Price from | — | 2,500,000 IDR/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Delivery Management Software | 7.9 (#40) | 9.2 (#3) |
| API access | Yes | Yes |
| Customer notifications | Yes | Yes |
| Dispatch management | Yes | Yes |
| Driver app | The driver mobile app supports digital proof of delivery with photos, signatures, timestamps, and notes. | android |
| Founded | 2010 | 2015 |
| Headquarters | Campbell, California, United States | Jakarta, Indonesia |
| Integrations | DispatchTrack describes API integrations with ERP, telematics, and communications platforms, and names NetSuite, SAP, Samsara, Geotab, Podium, and Twilio among its integrations. | MileApp supports webhooks and an API for pushing tasks from WMS or ERP systems and synchronizing data back to CRM systems. |
| Live delivery tracking | Yes | Yes |
| Product | DispatchTrack is a delivery management system that optimizes delivery operations from logistics planning through the last mile. | MileApp is a no-code platform that combines planning, execution, and monitoring for field operations in one workflow. |
| Proof of delivery | Drivers can capture proof of delivery with photos, signatures, timestamps, and notes. | photo_and_signature |
| Route optimization | Its route planning tools generate AI-optimized routes and allow users to adjust them with drag and drop. | MileApp says its smart algorithms can reduce travel time by up to 40% while minimizing fuel consumption. |
Plans
In their own words
DispatchTrack
DispatchTrack is a cloud-based platform for managing last-mile delivery operations from planning through delivery. Its AI-powered routing supports configurable parameters, multiple depots, equipment and capacity matching, skill-based scheduling, and multi-day routes. A logistics dashboard displays truck, route, and delivery status, and drivers can receive live navigation. Delivery updates can be automated by text and email, with two-way customer messaging. The driver app records digital proof of delivery using photos, signatures, timestamps, and notes. It can continue operating without a signal and synchronize updates when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, naming NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. API documentation lists a default limit of 1,000 requests per day and one request per second. The service supports Android, iOS, web, and API access; its iPhone and iPad app requires iOS 17 or later. Pricing is available on request.
MileApp
MileApp is a no-code platform for planning, carrying out, and monitoring field operations. It is designed for logistics, sales, and technical-service work, bringing dispatch management and routing into one workflow. MileApp says its route algorithms can reduce travel time by up to 40% while minimizing fuel consumption. Real-time tracking provides GPS monitoring, live ETAs, and instant customer notifications. The Field App records photos, signatures, location stamps, and structured data; it works offline and synchronizes automatically after reconnection. Native Field App applications are available for Android and iOS. Webhooks and an API can receive tasks from WMS or ERP systems and synchronize information back to CRM systems. Automated customer updates can be sent through WhatsApp or email. MileApp describes SSO and MFA integrations, granular permissions, and encryption at rest and in transit. It says it completed SOC 2 Type 2 and ISO 27001:2022 audits or certifications, and advertises a 99.95% uptime SLA with 24/7 availability. The Free plan allows 1,000 tasks monthly; Pro costs 2,500,000 IDR/mo.