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SPECIFICTION
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DispatchTrack

dispatchtrack.com

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Spec score 7.9 #40 of 93 in Delivery Management Software

What it is

DispatchTrack is a cloud-based platform for managing last-mile delivery operations from planning through delivery. Its AI-powered routing supports configurable parameters, multiple depots, equipment and capacity matching, skill-based scheduling, and multi-day routes. A logistics dashboard displays truck, route, and delivery status, and drivers can receive live navigation. Delivery updates can be automated by text and email, with two-way customer messaging. The driver app records digital proof of delivery using photos, signatures, timestamps, and notes. It can continue operating without a signal and synchronize updates when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, naming NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. API documentation lists a default limit of 1,000 requests per day and one request per second. The service supports Android, iOS, web, and API access; its iPhone and iPad app requires iOS 17 or later. Pricing is available on request.

Spec sheet

What it does
DispatchTrack is a cloud-based platform for managing last-mile delivery operations.Read 11 Oct 2026 · dispatchtrack.com
Product
DispatchTrack is a delivery management system that optimizes delivery operations from logistics planning through the last mile.Read 11 Oct 2026 · dispatchtrack.com
Integrations
DispatchTrack describes API integrations with ERP, telematics, and communications platforms, and names NetSuite, SAP, Samsara, Geotab, Podium, and Twilio among its integrations.Read 11 Oct 2026 · dispatchtrack.com
Security
DispatchTrack says it renewed its SOC 2 certification in 2024 and earned HIPAA certification in 2024.Read 11 Oct 2026 · dispatchtrack.com
Support
The company lists support contact details including [email protected] and a US phone number, +1 866 437 3573.Read 11 Oct 2026 · play.google.com
Headquarters
Campbell, California, United StatesRead 23 Sep 2026 · dispatchtrack.com
Founded
2010Read 23 Sep 2026 · dispatchtrack.com
API access
YesRead 20 Sep 2026 · dispatchtrack.com
API limit
The API documentation states a default limit of 1,000 requests per day and one request per second.Read 11 Oct 2026 · apidocs-lastmile.dispatchtrack.com
Customer communications
The platform can automate delivery updates by text and email and supports two-way messaging.Read 11 Oct 2026 · dispatchtrack.com
Customer notifications
YesRead 20 Sep 2026 · dispatchtrack.com
Customer updates
It can automate delivery updates by text and email and supports two-way customer messaging.Read 11 Oct 2026 · dispatchtrack.com
Delivery tracking
The platform tracks vehicles and orders in real time and provides live navigation for drivers.Read 11 Oct 2026 · dispatchtrack.com
Dispatch management
YesRead 20 Sep 2026 · dispatchtrack.com
Driver app
The driver mobile app supports digital proof of delivery with photos, signatures, timestamps, and notes.Read 11 Oct 2026 · dispatchtrack.com
Healthcare compliance
DispatchTrack says it received HIPAA certification in 2024 and will renew the certificate annually.Read 11 Oct 2026 · dispatchtrack.com
Intended customers
The company describes serving furniture retailers, food and beverage distributors, 3PLs, and other delivery businesses.Read 11 Oct 2026 · dispatchtrack.com
Live delivery tracking
YesRead 20 Sep 2026 · dispatchtrack.com
Live visibility
The platform displays the status of trucks, routes, and deliveries in a logistics dashboard.Read 11 Oct 2026 · dispatchtrack.com
Mobile access
The DispatchTrack Mobile app is listed for iPhone and iPad and requires iOS 17 or later.Read 11 Oct 2026 · apps.apple.com
Offline operation
The driver app can continue working without a signal and sync updates when connectivity returns.Read 11 Oct 2026 · dispatchtrack.com
Proof of delivery
Drivers can capture proof of delivery with photos, signatures, timestamps, and notes.Read 11 Oct 2026 · dispatchtrack.com
Route optimization
Its route planning tools generate AI-optimized routes and allow users to adjust them with drag and drop.Read 11 Oct 2026 · dispatchtrack.com

Strong points and limits

Strong points

  • AI-powered configurable route planning
  • Live truck and delivery visibility
  • Photo and signature proof of delivery
  • Driver app works offline
  • Integrates with named ERP and telematics systems

Limits

  • API defaults to 1,000 requests daily
  • API defaults to one request per second
  • iPhone and iPad app requires iOS 17
  • Pricing is available on request

Who it suits

DispatchTrack suits furniture retailers, food and beverage distributors, 3PLs, and other delivery businesses managing vehicles, routes, drivers, and customer communications. It supports teams needing mobile proof of delivery and connected logistics systems.

Verdict

DispatchTrack covers route planning, live operations visibility, customer messaging, and driver proof of delivery in one cloud platform. Its offline mobile workflow and listed integrations support connected delivery operations, subject to the documented API limits.

Where Specifiction places it

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