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Onro

onro.io

From $239/mo Free plan WebiOSAndroidAPI
Visit onro.io
Spec score 9.1 #6 of 93 in Delivery Management Software

What it is

Onro is courier software for delivery companies, with tools for dispatching, routing, driver tasks and customer orders. Its dispatcher panel supports automatic or manual dispatch, real-time driver and order monitoring, and route optimization for multiple drops. Drivers can execute routes, collect signature or photo proof of delivery, scan barcodes, handle cash on delivery and track earnings. Customers can book and track orders through web and mobile apps, receive SMS, email and WhatsApp updates, chat with teams or drivers, and pay through a payment gateway. Workflows include on-demand, scheduled, hub-based, pickup-only, delivery-only, pickup-and-delivery and multi-stop deliveries. The integrations directory lists 78 connections across areas including payments, mapping, POS, CRM and accounting. Onro lists Android, iOS, web and API access. The Business plan is $239 a month and includes 1,500 deliveries; Demo Free is listed at free. The Business plan has an app-publishing cost, and custom integrations may incur development costs.

Spec sheet

What it does
Onro is an AI-assisted courier platform covering orders, dispatch, routing, driver operations, warehouse workflows, tracking, customer communication and financial processes.Read 15 Oct 2026 · getapp.com
Product
Onro is courier software with AI agents that helps courier and delivery companies automate, optimize, scale, and simplify operations.Read 29 Sep 2026 · onro.io
Intended users
Onro identifies on-demand delivery firms, food delivery businesses, pickup and delivery companies, ecommerce businesses, courier companies, beverage businesses, laundries, and pharmacies as potential customers.Read 29 Sep 2026 · onro.io
Free plan
NoRead 20 Sep 2026 · onro.io
Integrations
The integrations directory lists 78 integrations across SMS gateways, payment gateways, POS, support, CRM, mapping, email, VoIP, automation, and accounting, including Stripe, PayPal, Google Maps, Shopify, and WooCommerce.Read 29 Sep 2026 · onro.io
Security
Onro states that data in transit uses SSL/TLS encryption, data at rest is encrypted, passwords are not stored in plain text, and access can be controlled with role-based groups.Read 29 Sep 2026 · onro.io
Compliance
Onro states GDPR rights for EEA residents and says it can sign HIPAA Business Associate Agreements for healthcare customers.Read 15 Oct 2026 · onro.io
Support
Onro says it provides timely support and releases product updates almost monthly; its help center offers guides for setup, customization, integrations, and troubleshooting.Read 29 Sep 2026 · onro.io
Headquarters
Kaunas, LithuaniaRead 28 Sep 2026 · onro.io
Founded
Onro says it debuted in December 2019 after its founders had five years of relevant shipping-software experience.Read 15 Oct 2026 · onro.io
AI agents
The product describes AI agents that operate continuously with logistics teams to support dispatch, routing, communication and repetitive operational work.Read 15 Oct 2026 · onro.io
API authentication
API access uses OAuth tokens obtained from https://api.onro.io/oauth/token and bearer authorization headers.Read 15 Oct 2026 · help.onro.io
Communications
Notifications can use SMS, email, push notifications and webhooks, with automated messages triggered by order events.Read 15 Oct 2026 · onro.io
Company headquarters and size
Crunchbase lists Kaunas, Lithuania as headquarters and 11–50 employees.Read 15 Oct 2026 · crunchbase.com
Company history
Onro says it made its debut in December 2019 after five years of experience designing shipping software.Read 29 Sep 2026 · onro.io
Company legal name
Crunchbase identifies the legal entity as MB Onro Technologies.Read 15 Oct 2026 · crunchbase.com
Customer experience
Customers can book and track orders through web and mobile apps, receive SMS, email, and WhatsApp updates, chat with the team and drivers, and pay through a payment gateway.Read 29 Sep 2026 · onro.io
Customer portal
Customers can create individual or bulk orders, track shipments, manage delivery details and pay online through a branded portal.Read 15 Oct 2026 · getapp.com
Dispatch
Its dispatch dashboard supports order creation, route planning, automatic dispatch, driver monitoring and real-time operational visibility.Read 15 Oct 2026 · linkedin.com
Dispatch and routing
The dispatcher panel supports automatic and manual dispatching, real-time driver and order monitoring, and multi-drop route optimization.Read 29 Sep 2026 · onro.io
Documentation
The help center lists collections for setup, customization, communications, integrations, orders, pricing, drivers, customers, dispatching, security, scanning, operations and finance.Read 15 Oct 2026 · help.onro.io
Driver app
The driver app provides assignments, route guidance, status updates, proof of delivery, cash-on-delivery handling and in-app chat.Read 15 Oct 2026 · apps.apple.com
Driver tools
The driver app supports route execution, proof of delivery with signatures and photos, barcode scanning, cash on delivery, and earnings tracking.Read 29 Sep 2026 · onro.io
Healthcare support
Onro says it supports HIPAA delivery operations and will sign a Business Associate Agreement, with role-based access, encryption, optional call masking, and digital proof of delivery.Read 29 Sep 2026 · onro.io
Integrations catalog
The integrations directory lists 78 integrations across SMS, payment, POS, support, CRM, maps, email, VoIP, automation and accounting categories.Read 15 Oct 2026 · onro.io
Licence
Onro is proprietary SaaS: its terms reserve intellectual-property rights to Onro and prohibit copying, modification, distribution or derivative works without permission.Read 15 Oct 2026 · onro.io
Limit: documentation
A G2 reviewer says the user guide sometimes lacks sufficient detail.Read 15 Oct 2026 · g2.com
Limit: learning curve
A G2 reviewer says the many features can initially feel overwhelming and terminology and UX could be clearer.Read 15 Oct 2026 · g2.com
Limit: route optimization
Independent reviewers report that route optimization can be less efficient than expected.Read 15 Oct 2026 · trustradius.com
Limits and extra costs
The Business plan includes 1,500 deliveries; app publishing has a cost, Enterprise has a minimal setup fee, and custom integrations may incur development costs.Read 29 Sep 2026 · onro.io
LinkedIn company facts
LinkedIn lists Onro as a self-employed technology company headquartered in Kaunas with 11–50 employees and a 2020 founding year.Read 15 Oct 2026 · ca.linkedin.com
Named integrations
Examples include Shopify, WooCommerce, Stripe, PayPal, Twilio, Google Maps, Zapier, HubSpot, Pipedrive, Zoho CRM, Zendesk and Xero.Read 15 Oct 2026 · onro.io
Praise: support
G2 and TrustRadius reviewers repeatedly praise responsive support and fast implementation.Read 15 Oct 2026 · g2.com
Praise: usability
Reviewers commonly describe the interface as intuitive or easy to learn and say it improves dispatch visibility and efficiency.Read 15 Oct 2026 · capterra.com
Pricing engine
Onro supports flat-rate, distance or duration, zone-based pricing, surcharges, promotions and coefficients.Read 15 Oct 2026 · help.onro.io
Privacy and GDPR
Onro says it does not sell customer data, limits sharing to vendors needed to run the service, and provides GDPR rights to EEA residents with responses within a month.Read 29 Sep 2026 · onro.io
Privacy collection
The privacy policy says Onro may collect names, email, phone, payment information, location, IP address, browser and usage data.Read 15 Oct 2026 · onro.io
Proof of delivery
Drivers can capture electronic signatures, photos and barcode evidence as delivery confirmation.Read 15 Oct 2026 · onro.io
Public API
Onro publishes Business Customer API documentation through a Postman collection.Read 15 Oct 2026 · apidoc.onro.io
Rating on Apple App Store
4.2 out of 5 from 5 reviewsRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
5.0 out of 5 from 11 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
5.0 out of 5 from 9 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
5.0 out of 5 from 11 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play
4.2 out of 5 from 36 reviewsRead 15 Oct 2026 · play.google.com
Rating on TrustRadius
8.3 out of 10 from 6 reviewsRead 15 Oct 2026 · trustradius.com
Recent news
The October 13, 2026 release added scan-to-pickup for pickup-and-delivery orders, driver-address route starts and failure-reason filters.Read 15 Oct 2026 · onro.io
Scanner operations
The Scanner App supports inbound scanning, sorting, package handling and chain-of-custody tracking for hubs and warehouses.Read 15 Oct 2026 · getapp.com
Security controls
Onro states that traffic uses SSL/TLS, stored data is encrypted, passwords are not kept in plain text and role-based groups restrict panel and action access.Read 15 Oct 2026 · onro.io
Security limitation
Onro says it has no bug-bounty program yet.Read 15 Oct 2026 · onro.io
Shopify integration
Shopify webhooks can create Onro orders when orders are created or fulfilled, provided pickup and shipping addresses are configured.Read 15 Oct 2026 · help.onro.io
Support and training
GetApp lists phone, chat, email/help desk, knowledge base, FAQ/forum and 24/7 live-representative support, plus live, in-person, video and documentation training.Read 15 Oct 2026 · getapp.com
System requirements
The iOS driver app requires iOS 13 or later; Mac use requires macOS 12 or later with an Apple M1 chip or later.Read 15 Oct 2026 · apps.apple.com
Webhooks
Administrators can configure webhooks for real-time updates covering all orders or selected customers.Read 15 Oct 2026 · help.onro.io
WooCommerce integration
Onro provides a WordPress plugin that synchronizes WooCommerce orders and can automatically create deliveries when selected order statuses occur.Read 15 Oct 2026 · help.onro.io
Workflows
Onro supports on-demand, pickup-only, delivery-only, pickup-and-delivery, scheduled, hub-based, and multi-stop delivery workflows.Read 29 Sep 2026 · onro.io

Plans and prices

Demo Free Free All features · Unlimited orders · Unlimited users · Unlimited drivers · No credit card · Fully customizable Read 20 Sep 2026 · onro.io
Business $239 a month Monthly 1,500 deliveries Read 20 Sep 2026 · onro.io
Free Demo Free Unlimited demo use · no credit card required Read 29 Sep 2026 · onro.io
Business $239 a month Monthly 1500 included deliveries · Driver App · Dispatcher Panel · Admin Dashboard · Customer API · White-label Tracking Page · All Essential Features Read 15 Oct 2026 · onro.io
Enterprise Priced on request Custom Pricing Everything in Business · White-label Customer Portal · White-label Customer Apps · White-label Driver Apps · Custom Domains · Removing Onro Branding · Publishing Services Read 15 Oct 2026 · onro.io

Every Onro plan and price →

Strong points and limits

Strong points

  • Automatic and manual dispatch options
  • Driver app includes photo and signature proof of delivery
  • Customer booking and tracking across web and mobile
  • 78 integrations listed across business categories

Limits

  • Business includes 1,500 deliveries
  • App publishing has a cost
  • Custom integrations may incur development costs

Who it suits

Onro suits courier and delivery businesses, including food, ecommerce, beverage, laundry and pharmacy operators. Its listed workflows cover on-demand, scheduled, hub-based and multi-stop delivery.

Onro in depth

Read the full write-up

Overview

Onro is a courier operations platform for businesses coordinating dispatch, drivers and customer orders. It is best suited to delivery operators with varied workflows and a need to manage the customer-facing side as well as the fleet. Its breadth is compelling, but the Business plan’s 1,500-delivery cap and extra costs call for careful budgeting.

Founded in 2019 and based in Kaunas, Lithuania, Onro supports on-demand, scheduled, pickup-only, delivery-only, pickup-and-delivery, hub-based and multi-stop work. That range is useful for companies handling different kinds of jobs; a business with simpler needs may not need so much operational scope.

Key features

Dispatch and driver operations

Dispatchers can assign jobs manually or automatically, monitor orders and drivers in real time, and optimize routes with multiple drops. Vehicle dispatch, territory management and live location tracking add practical control over daily operations. The driver app supports route execution, barcode scanning, proof of delivery by signature or photo, cash on delivery and earnings tracking, covering both the work itself and its basic documentation.

Customer service and integrations

Customers can book and track orders through web and mobile apps, receive SMS, email and WhatsApp updates, chat with the team and drivers, and pay through a payment gateway. This brings ordering, communication and payment into the same service, though app publishing carries an extra cost. The integrations directory spans 78 connections across areas including payments, POS, CRM, mapping and accounting, with Stripe, PayPal, Google Maps, Shopify and WooCommerce among the examples. That breadth can help connect existing systems, while custom integrations may add development costs.

Security and support

Onro says it encrypts data in transit and at rest, does not store passwords in plain text, and supports role-based access groups. It says it does not sell customer data and limits sharing to vendors needed to run the service; EEA residents can exercise GDPR rights, with responses within a month. For healthcare delivery operations, Onro says it supports HIPAA workflows and will sign a Business Associate Agreement, with role-based access, encryption, optional call masking and digital proof of delivery.

Onro says it provides timely support and releases updates almost monthly. Its help center covers setup, customization, integrations and troubleshooting, useful for a configurable system that may need more initial work than a basic dispatch tool.

Pricing

Demo Free and Free Demo

Onro shows two free options. Demo Free is free and includes all features, unlimited orders, unlimited users and drivers, no credit card requirement, and full customization. Free Demo is free and offers unlimited demo use without a credit card. These are useful ways to explore the product before paying, but they are not a substitute for checking the paid plan’s delivery allowance and any deployment costs.

Business

Business costs $239 a month, billed monthly, and includes 1,500 deliveries. It is the paid entry point for operators whose volume fits that allowance; businesses handling more deliveries should weigh the cap against their workload before committing. App publishing and custom integrations may add costs.

Enterprise

Enterprise has custom pricing and includes everything in Business, plus white-label customer and driver apps, a white-label customer portal, custom domains and removal of Onro branding. It fits companies that need their own branded customer and driver experience. A minimal setup fee also applies.

Platforms

Onro supports Android, iOS, web and API access. The mobile apps serve drivers and customers, while web tools support ordering and operations. The API provides another route for connecting the platform to surrounding systems.

Who it's for

Onro identifies on-demand delivery firms, food delivery businesses, pickup-and-delivery companies, ecommerce businesses, couriers, beverage businesses, laundries and pharmacies as potential customers. Its workflow range makes it particularly relevant to operators handling several service types. Healthcare delivery is also a stated use case, with a Business Associate Agreement available for HIPAA operations.

Pros and cons

Pros: Manual and automatic dispatch, real-time monitoring and multi-drop optimization support varied fleet operations.

Pros: Driver tools include barcode scanning, proof of delivery, cash collection and earnings tracking, reducing the need to split routine delivery tasks across separate tools.

Pros: Customer booking, tracking, messaging and payment options sit alongside a directory of 78 integrations.

Cons: Business is capped at 1,500 deliveries, which may constrain growing or high-volume operators.

Cons: App publishing and custom integrations can cost extra, while Enterprise also has a minimal setup fee.

Cons: White-label apps, portal and custom domains are reserved for Enterprise, so branded customer experiences require custom pricing.

Alternatives

Resgrid is worth considering for teams that want a freemium service with broad platform support, including self-hosted, Linux, macOS and Windows options. Its free plan is limited to 10 entities and US-West/North America, and includes push notifications and email but no SMS.

Fieldified may suit businesses looking for scheduling, invoicing, CRM and reporting in a freemium service. Its free plan has usage limits, while Basic costs $49 a month, billed for 5 users.

Super Dispatch offers a free Carrier TMS Lite plan with a driver app, limited carrier dashboard and loadboard; choose it when that narrower free carrier workflow is a better fit than Onro’s broader courier operations.

Odyssee Field Service is an alternative for service businesses seeking an Essential plan at €35 a month per user, with a minimum of 3 users.

TruckLogics has paid plans for owner-operators and leased operators, with its Owner Operator plan priced at $35.96 a year for 1–2 trucks.

Shipday is a freemium option for operators whose needs fit a web- and API-focused service; its Basic plan is free forever for up to 300 orders per month and 10 driver accounts.

TruckingOffice may be a better match for trucking businesses looking for an ELD subscription, priced at $23 a month.

Service Pro is another paid service-management option, with an annual recurring per-user subscription and implementation or integration fees.

For broader comparisons, see Dispatch Software and Delivery Management Software.

Verdict

Choose Onro if your delivery operation needs dispatch, driver workflows and customer ordering in one platform, particularly across multiple delivery types. Its operational breadth and integration range are the main reasons to choose it; look elsewhere if the 1,500-delivery Business limit, app-publishing costs or custom-priced branding make the economics a poor fit.

Verdict

Onro brings dispatch, driver operations and customer order services into one courier platform. Check delivery limits and extra costs for app publishing or custom integrations against your needs.

Where Specifiction places it

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