Route4Me
route4me.com
What it is
Route4Me is a route planning and dispatch platform with live delivery tracking. Its mobile app provides voice-guided, turn-by-turn navigation, while dispatch features support route sharing, team management, real-time GPS tracking and alerts. Drivers can capture proof of delivery or service. The listed driver app platforms are iOS, Android and Zebra devices. Integrations include APIs and SDKs, telematics, ecommerce, ERP, CRM and SFTP sync. Support is available through live chat, a support portal and contact options. The free mobile plan allows up to 10 stops and saves routes for seven days. The Monthly plan costs $9.99 a month, billed monthly, and the Annual plan costs $79.99 a year, billed annually; both allow unlimited stops. Route Optimization, Business Optimization and Enterprise Optimization have contact-based pricing. Business Optimization lists HIPAA compliance as a feature with contact-based availability. The business plans also describe capabilities such as customer notifications, business rules, mixed-fleet support and custom deployment at higher tiers.
Spec sheet
- What it does
- Route4Me is cloud software that plans, optimizes, dispatches and tracks multi-stop delivery and service routes.Read 15 Oct 2026 · g2.com
- Free plan
- YesRead 20 Sep 2026 · route4me.com
- API
- The public API is RESTful, uses HTTPS and JSON responses, and exposes routing, address books, users, drivers, vehicles, tracking, avoidance zones and notes.Read 15 Oct 2026 · route4me.io
- Integrations
- Listed integrations span SAP, Oracle, Microsoft Dynamics, Salesforce, HubSpot, Shopify, WooCommerce, Magento, Zapier, Snowflake, Databricks, BigQuery, Samsara, Geotab, Motive, Verizon Connect and Azuga.Read 15 Oct 2026 · route4me.com
- Support
- Official support includes a knowledge base, tutorials, live chat, phone assistance and premium support plans.Read 15 Oct 2026 · route4me.com
- Authentication security
- Supported sign-in methods include email, Google, Apple, Microsoft Azure, GitHub, SAML SSO and passwordless magic links.Read 15 Oct 2026 · integrate.route4me.com
- Business Pricing
- Route Optimization, Business Optimization, and Enterprise Optimization pricing is presented as contact-based.Read 27 Sep 2026 · route4me.com
- Company founded
- LinkedIn lists Route4Me as founded in 2009.Read 15 Oct 2026 · linkedin.com
- Company headquarters
- LinkedIn lists the headquarters as Tampa, Florida.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn places Route4Me in the 51–200 employee range.Read 15 Oct 2026 · linkedin.com
- Compliance Option
- HIPAA compliance is listed as a business optimization feature with contact-based availability.Read 27 Sep 2026 · route4me.com
- Customer communications
- The product supports email and text notifications, online order tracking, customer portals and satisfaction surveys.Read 15 Oct 2026 · route4me.com
- Customer Count
- The site states that Route4Me has more than 40,000 happy global customers.Read 27 Sep 2026 · route4me.com
- Dispatch and tracking
- Dispatch features include driver and vehicle assignment, shared routes, manifests, real-time alerts, GPS tracking, team management and geofencing.Read 15 Oct 2026 · route4me.com
- Documentation depth
- The API reference includes authentication, request and response formats, demo-key restrictions, resource endpoints and multi-language examples.Read 15 Oct 2026 · route4me.io
- Driver navigation
- Mobile apps provide turn-by-turn and voice-guided navigation, including commercial truck routing options.Read 15 Oct 2026 · route4me.com
- Free Plan Limits
- The free mobile plan saves routes for 7 days and allows up to 10 stops.Read 27 Sep 2026 · route4me.com
- Free Stop Limit
- The free mobile plan allows up to 10 stops.Read 27 Sep 2026 · route4me.com
- Legal name
- The company identifies itself as Route4Me, Inc.Read 15 Oct 2026 · route4me.com
- Limit: feature gaps
- App reviewers have requested easier route sharing, bulk stop completion and better transfer of saved locations after interface changes.Read 15 Oct 2026 · apps.apple.com
- Limit: pricing
- Reviewers complain that pricing rises with users and add-ons, and that web access can cost far more than the mobile subscription.Read 15 Oct 2026 · apps.apple.com
- Limit: route accuracy
- Some reviewers report occasional incorrect turns, address-handling difficulties or slow processing.Read 15 Oct 2026 · g2.com
- Live Tracking
- Dispatch and tracking includes real-time GPS tracking and real-time alerts.Read 27 Sep 2026 · route4me.com
- Miles Optimized
- The site reports more than 3 billion miles optimized.Read 27 Sep 2026 · route4me.com
- Mobile Platforms
- Mobile apps are listed for iOS, Android, and Zebra devices.Read 27 Sep 2026 · route4me.com
- Mobile requirements
- The truck mobile app requires Android 10 or newer or iOS/iPadOS 15 or newer and at least 100 MB free storage for map data.Read 15 Oct 2026 · support.route4me.com
- Notable news
- The 2025 release notes document migration of API endpoints from route4me.com to wh.route4me.com for performance, security and scalability.Read 15 Oct 2026 · support.route4me.com
- Offline mode
- Android and iOS apps can work offline for viewing preloaded routes, navigation, notes, signatures and visit status, then synchronize after reconnection.Read 15 Oct 2026 · support.route4me.com
- Optimization
- Optimization can account for multiple drivers, vehicles and facilities, mixed fleets, time windows, priorities, business constraints, pickups, drop-offs and avoidance zones.Read 15 Oct 2026 · route4me.com
- Praise: ease of use
- Reviewers repeatedly describe route setup, stop entry and daily optimization as intuitive and quick to learn.Read 15 Oct 2026 · softwareadvice.com
- Praise: optimization and savings
- Users commonly praise optimized stop ordering, reduced driving time and fuel savings.Read 15 Oct 2026 · getapp.com
- Praise: support
- Reviewers frequently cite responsive customer support, including help resolving integration problems.Read 15 Oct 2026 · getapp.com
- Proof Of Delivery
- The platform can capture proof of delivery or service and supports related workflows.Read 27 Sep 2026 · route4me.com
- Proof of service
- Drivers can capture e-signatures, photos, videos, notes and proof-of-delivery records.Read 15 Oct 2026 · route4me.com
- Rating on Apple App Store
- 4.6 out of 5 from 12K ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.5 out of 5 from 415 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.7 out of 5 from 132 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.5 out of 5 from 413 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Google Play
- 4.0 out of 5 from 15.4K reviewsRead 15 Oct 2026 · play.google.com
- Rating on Shopify App Store
- 1.0 out of 5 from 4 reviewsRead 15 Oct 2026 · apps.shopify.com
- Rating on Software Advice
- 4.5 out of 5 from 413 reviewsRead 15 Oct 2026 · softwareadvice.com
- Refund Policy
- The supplied page text does not state a refund policy.Read 27 Sep 2026 · route4me.com
- Route planning
- The platform supports route maps and editing, address books, territory management, route simulation, recurring routing and spreadsheet imports.Read 15 Oct 2026 · route4me.com
- Route Sharing
- The platform supports dispatching and sharing routes.Read 27 Sep 2026 · route4me.com
- Routes Planned
- The site reports more than 30 million routes planned.Read 27 Sep 2026 · route4me.com
- SDK languages
- Official API bindings are documented for C#, VB.NET, Python, Java, Node.js, C++, Ruby, PHP, Go, Erlang, Perl, cURL and VBScript.Read 15 Oct 2026 · route4me.io
- SDK licensing
- The public Python SDK repository identifies an ISC license, while the Java SDK metadata identifies the MIT license.Read 15 Oct 2026 · github.com
- SDK repositories
- Route4Me publishes public SDK repositories for Node.js, Python, C#, Java, PHP, Go and .NET Core on GitHub.Read 15 Oct 2026 · github.com
- Self-hosting
- Route4Me states that it does not sell or lease an on-premise appliance; customers call its hosted infrastructure through APIs and SDKs.Read 15 Oct 2026 · github.com
- Support Channels
- Support is available through live chat, a support portal, and contact options.Read 27 Sep 2026 · route4me.com
- Team Management
- Advanced team management is included in the dispatch and tracking feature list.Read 27 Sep 2026 · route4me.com
- Technical requirements
- The web app runs in current Chrome, Firefox, Safari, Edge, Opera or Chromium browsers with JavaScript and cookies enabled; recommended connectivity is at least 3 Mbps and 8 GB RAM.Read 15 Oct 2026 · support.route4me.com
Plans and prices
Strong points and limits
Strong points
- Free mobile plan supports up to 10 stops.
- Paid mobile plans allow unlimited stops.
- Drivers get voice-guided, turn-by-turn navigation.
- Dispatch includes real-time GPS tracking and alerts.
- Proof of delivery or service is supported.
Limits
- Free routes are saved for only seven days.
- Business optimization pricing is contact-based.
- Mobile driver apps are listed for iOS, Android and Zebra.
Who it suits
Route4Me suits drivers and dispatch teams that need route planning, route sharing and live progress tracking. Businesses considering its optimization tiers should be prepared to request pricing.
Route4Me in depth
Read the full write-up
Route4Me is a routing and delivery platform for organizations coordinating deliveries or field-service visits across drivers. It suits teams that need planning, dispatch and progress visibility in one workflow; solo users can start with the free mobile plan, but its stop and route-retention caps are tight.
Overview
Route4Me connects route planning with driver navigation, dispatch, live tracking and proof-of-delivery or service workflows. Drivers have voice-guided, turn-by-turn navigation, while dispatchers can share routes and monitor progress through real-time GPS tracking and alerts. Customer notifications, recurring routes, time-window planning and automatic reoptimization extend the product beyond a static route planner.
It also supports technician mobile work, advanced team management and integrations spanning APIs and SDKs, telematics, ecommerce, ERP, CRM and SFTP sync. Mobile apps are available for iOS, Android and Zebra devices. Route4Me says it has spent more than 10 years in last-mile operations, with over 40,000 global customers, more than 3 billion miles optimized and over 30 million routes planned. Those figures suggest an established routing product, but buyers should still match its business offering to their own dispatch requirements.
Route4Me belongs in Route Planning Software, Delivery Management Software and Route Optimization Software.
Key features
Planning and navigation
Route optimization and in-app spoken navigation put planning and execution in the same product. Recurring routes and time windows help with repeat schedules and appointment-based work, while automatic reoptimization is useful when routes need to change. The free mobile plan is limited to 10 stops, so it is better for a small trial than a larger daily workload.
Dispatch and proof of work
Dispatchers can share routes, manage teams and follow drivers or technicians with live GPS tracking and real-time alerts. Customer notifications and proof-of-delivery or service capture support the handoff and completion stages. These capabilities make Route4Me more relevant to teams that need operational oversight than to individuals seeking only turn-by-turn directions.
Business controls and integrations
Business Optimization adds rules and priorities, optimization across drivers, vehicles and facilities, and mixed-fleet support. Enterprise Optimization adds custom deployment for large fleets, strategic and network planning, custom algorithms and optimization APIs. HIPAA compliance is offered as a contact-based business feature. The wide integration mix can suit organizations connecting routing to existing systems, though the advanced capabilities sit behind custom pricing.
Pricing
Route4Me uses a freemium model, with a free plan, two priced mobile options and contact-based business plans. The free plan costs nothing, billed monthly, and allows 10 stops with routes saved for 7 days. That is a useful low-commitment way to try mobile routing, but the stop cap and short retention make it unsuitable as a persistent team workflow.
The Monthly plan costs $9.99 a month, billed monthly, and offers unlimited stops. It removes the free plan's stop ceiling, making it the more flexible choice for ongoing individual use. The Annual plan costs $79.99 a year, billed annually, also with unlimited stops; it lowers the stated total cost compared with paying the monthly rate for a full year, but requires an annual commitment. The supplied plan details do not establish seat quotas or a renewal term beyond those billing intervals.
Route Optimization, Business Optimization and Enterprise Optimization have custom pricing. Route Optimization includes route planning, dispatch and progress tracking, customer notifications, voice-guided navigation and proof of delivery or service. Business Optimization adds operational rules, broader multi-driver, vehicle and facility optimization, and mixed fleets. Enterprise adds custom deployment, strategic network planning, custom algorithms and optimization APIs for large fleets. Buyers should choose among them based on the scale and depth of control they need, then request a quote. A 7-day trial is offered; no refund policy is stated.
Platforms
Driver apps are available for iOS, Android and Zebra devices. The platform also offers API access and integrations with operational and commerce systems, making it relevant to teams that need more than a standalone mobile app.
Who it's for
Route4Me is strongest for delivery businesses and field-service teams coordinating multiple routes, drivers or technicians, especially when live visibility, customer updates and proof of service matter. Smaller users can assess the core routing workflow through the free plan, but the 10-stop limit makes it a narrow fit. Larger fleets that need business rules, mixed fleets, compliance options or custom optimization should evaluate the contact-priced tiers. It is less compelling for buyers who need a clearly priced, uncapped team plan before speaking with sales.
Pros and cons
Pro: Planning, dispatch, navigation, tracking and proof of delivery or service cover the route lifecycle in one product.
Pro: Recurring routes, time windows and reoptimization address both scheduled work and changing plans.
Pro: Unlimited stops on the $9.99 a month Monthly plan or the $79.99 a year Annual plan provide a clear step up from the free cap.
Con: The free plan stops at 10 stops and keeps routes for only 7 days, limiting its usefulness for ongoing operations.
Con: Business and enterprise pricing is custom, making costs harder to compare before a sales inquiry.
Con: The stated platform coverage for driver apps is mobile-focused: iOS, Android and Zebra.
Alternatives
Choose Routific if a free plan measured in monthly orders is a better fit: its free tier allows 100 orders a month and includes all features except SMS notifications. Choose Locus Last-Mile Delivery Software if an enterprise deployment priced around platform scope, volume and constraint complexity better matches your procurement approach.
Onro is another option to consider if its free demo, with unlimited orders, users and drivers, suits your evaluation needs. Shipday is worth considering if a free 14-day trial without a credit card is useful. MileApp is another route-management option. Fleetbase is an alternative if its Fleetbase Cloud plan at $29 a month or self-hosted option fits better. FarEye Last Mile is another paid last-mile option, and DispatchTrack is another paid alternative.
Verdict
Route4Me is a good fit for delivery and field-service teams that need route planning tied to dispatch, live tracking and proof of work, with mobile navigation for drivers. Its free tier offers a low-risk start and the priced mobile plans remove the stop cap, but the free plan's 7-day retention is limiting and business-tier costs require a custom quote. Choose it when connected route operations matter more than upfront certainty on team pricing; look elsewhere if a transparent, fully priced business plan is essential.
Verdict
Route4Me combines driver navigation with dispatch, sharing and live tracking. The free plan has a clear stop and route-retention limit; business-tier costs require a pricing inquiry.
Where Specifiction places it
- Delivery Management Software#1 of 939.5
- Route Planning Software#3 of 398.9
- Route Optimization Software#7 of 308.8