DispatchTrack vs Route4Me
DispatchTrack
dispatchtrack.com
Route4Me
route4me.comSide by side
| Figure | DispatchTrack | Route4Me |
|---|---|---|
| Price from | — | $6.67/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 9 |
| Spec score · Delivery Management Software | 7.9 (#40) | 9.5 (#1) |
| Customer communications | The platform can automate delivery updates by text and email and supports two-way messaging. | The product supports email and text notifications, online order tracking, customer portals and satisfaction surveys. |
| Integrations | DispatchTrack describes API integrations with ERP, telematics, and communications platforms, and names NetSuite, SAP, Samsara, Geotab, Podium, and Twilio among its integrations. | Listed integrations span SAP, Oracle, Microsoft Dynamics, Salesforce, HubSpot, Shopify, WooCommerce, Magento, Zapier, Snowflake, Databricks, BigQuery, Samsara, Geotab, Motive, Verizon Connect and Azuga. |
| Live delivery tracking | Yes | Dispatch and tracking includes real-time GPS tracking and real-time alerts. |
| Proof of delivery | Drivers can capture proof of delivery with photos, signatures, timestamps, and notes. | The platform can capture proof of delivery or service and supports related workflows. |
| Support | The company lists support contact details including [email protected] and a US phone number, +1 866 437 3573. | Official support includes a knowledge base, tutorials, live chat, phone assistance and premium support plans. |
| What it does | DispatchTrack is a cloud-based platform for managing last-mile delivery operations. | Route4Me is cloud software that plans, optimizes, dispatches and tracks multi-stop delivery and service routes. |
Plans
Route4Me
- FreeFree
- Monthly$9.99 a month
- Annual$79.99 a year
- FreeFree
- Monthly$9.99 a month
- Annual$79.99 a year
- Business OptimizationPrice not published
- Enterprise OptimizationPrice not published
- Route OptimizationPrice not published
In their own words
DispatchTrack
DispatchTrack is a cloud-based platform for managing last-mile delivery operations from planning through delivery. Its AI-powered routing supports configurable parameters, multiple depots, equipment and capacity matching, skill-based scheduling, and multi-day routes. A logistics dashboard displays truck, route, and delivery status, and drivers can receive live navigation. Delivery updates can be automated by text and email, with two-way customer messaging. The driver app records digital proof of delivery using photos, signatures, timestamps, and notes. It can continue operating without a signal and synchronize updates when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, naming NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. API documentation lists a default limit of 1,000 requests per day and one request per second. The service supports Android, iOS, web, and API access; its iPhone and iPad app requires iOS 17 or later. Pricing is available on request.
Route4Me
Route4Me is a route planning and dispatch platform with live delivery tracking. Its mobile app provides voice-guided, turn-by-turn navigation, while dispatch features support route sharing, team management, real-time GPS tracking and alerts. Drivers can capture proof of delivery or service. The listed driver app platforms are iOS, Android and Zebra devices. Integrations include APIs and SDKs, telematics, ecommerce, ERP, CRM and SFTP sync. Support is available through live chat, a support portal and contact options. The free mobile plan allows up to 10 stops and saves routes for seven days. The Monthly plan costs $9.99 a month, billed monthly, and the Annual plan costs $79.99 a year, billed annually; both allow unlimited stops. Route Optimization, Business Optimization and Enterprise Optimization have contact-based pricing. Business Optimization lists HIPAA compliance as a feature with contact-based availability. The business plans also describe capabilities such as customer notifications, business rules, mixed-fleet support and custom deployment at higher tiers.