DispatchTrack vs Fleetbase
DispatchTrack
dispatchtrack.com
Fleetbase
fleetbase.ioSide by side
| Figure | DispatchTrack | Fleetbase |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 14 |
| Spec score · Delivery Management Software | 7.9 (#40) | 9.2 (#4) |
| Spec score · Last-Mile Delivery Software | 7.8 (#13) | 9.1 (#1) |
| Founded | 2010 | 2018 |
| Headquarters | Campbell, California, United States | Singapore |
| Integrations | DispatchTrack describes API integrations with ERP, telematics, and communications platforms, and names NetSuite, SAP, Samsara, Geotab, Podium, and Twilio among its integrations. | The developer site lists native connections for Google Maps, HERE, Mapbox, OpenStreetMap, Stripe, PayPal, Braintree, Square, Twilio, SendGrid, Firebase FCM, WhatsApp, FedEx, UPS, DHL, EasyPost, Salesforce, HubSpot, SAP, NetSuite, Shopify, WooCommerce, Magento and BigCommerce. |
| Product | DispatchTrack is a delivery management system that optimizes delivery operations from logistics planning through the last mile. | Fleetbase describes itself as a modular, open-source logistics operating system for fleet management, commerce, warehousing, finance, and driver apps. |
| Security | DispatchTrack says it renewed its SOC 2 certification in 2024 and earned HIPAA certification in 2024. | Fleetbase's privacy policy states that data is encrypted at rest with AES-256 and in transit with TLS 1.2+, with role-based access controls and regular security assessments. |
| Support | The company lists support contact details including [email protected] and a US phone number, +1 866 437 3573. | The pricing page lists community support without an SLA, Business support with a 72-hour SLA, and Developer support with a 24-hour SLA. |
| What it does | DispatchTrack is a cloud-based platform for managing last-mile delivery operations. | Fleetbase combines fleet management, e-commerce fulfillment, warehouse operations, accounting, identity management and developer tooling in one logistics platform. |
Plans
Fleetbase
- Fleetbase Cloud$29 a month
- Self-Hosted Implementation$2,500 a month
- Community SupportFree
- Business Support$1,000 a month
- Developer Support$3,500 a month
- Fractional CTO$5,000 a month
- Community supportFree
- Fleetbase Cloud — billed monthly$29 a month
- Business support$1,000 a month
- Self-Hosted Implementation$2,500, paid once
In their own words
DispatchTrack
DispatchTrack is a cloud-based platform for managing last-mile delivery operations from planning through delivery. Its AI-powered routing supports configurable parameters, multiple depots, equipment and capacity matching, skill-based scheduling, and multi-day routes. A logistics dashboard displays truck, route, and delivery status, and drivers can receive live navigation. Delivery updates can be automated by text and email, with two-way customer messaging. The driver app records digital proof of delivery using photos, signatures, timestamps, and notes. It can continue operating without a signal and synchronize updates when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, naming NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. API documentation lists a default limit of 1,000 requests per day and one request per second. The service supports Android, iOS, web, and API access; its iPhone and iPad app requires iOS 17 or later. Pricing is available on request.
Fleetbase
Fleetbase is a modular, open-source logistics operating system covering fleet management, commerce, warehousing, finance and driver apps. Fleet-Ops handles dispatch, live fleet tracking, configurable workflows and route optimization. Other modules include Storefront, Pallet, Ledger, Navigator, identity and access management, developer tools and extensions. Fleetbase says the modules share data, allowing a Storefront order to feed into a dispatch and a Ledger journal entry. Developers can use API keys, webhooks, socket events, request logs, and sandbox and live environments. Listed integrations include Twilio, SendGrid, Slack, SAP, QuickBooks, Oracle, Tableau, Power BI, Stripe, AWS, Google Cloud and Azure. Navigator is an open-source driver app with turn-by-turn navigation, proof of delivery, fault reporting and live order communication. Fleetbase Cloud costs $29 a month, plus $5.00 per month for each driver and vehicle and for each storefront beyond the first; some usage is metered. The software is available on Android, iOS, web, API and self-hosted deployments.