DispatchTrack vs Routific
DispatchTrack
dispatchtrack.com
Routific
routific.comSide by side
| Figure | DispatchTrack | Routific |
|---|---|---|
| Price from | — | $0.03/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 11 |
| Spec score · Delivery Management Software | 7.9 (#40) | 9.3 (#2) |
| Customer notifications | Yes | The platform sends branded email delivery updates and offers SMS notifications as a paid add-on. |
| Customer updates | It can automate delivery updates by text and email and supports two-way customer messaging. | Automated delivery tracker links let customers view the approaching driver in real time and receive a completion notification. |
| Driver app | The driver mobile app supports digital proof of delivery with photos, signatures, timestamps, and notes. | The mobile driver app provides route lists or maps, navigation through Google Maps, Apple Maps or Waze, delivery instructions and stop status updates. |
| Founded | 2010 | 2012 |
| Integrations | DispatchTrack describes API integrations with ERP, telematics, and communications platforms, and names NetSuite, SAP, Samsara, Geotab, Podium, and Twilio among its integrations. | Routific lists two-way Shopify synchronization, WooCommerce, Magento, Zoho, BigCommerce, Zapier and webhook connections. |
| Intended customers | The company describes serving furniture retailers, food and beverage distributors, 3PLs, and other delivery businesses. | Routific describes its software as designed for last-mile delivery businesses and showcases food, courier, farm, grocery, and florist industries. |
| Live delivery tracking | Yes | Dispatchers and customers can see driver progress and estimated arrival times through live tracking links. |
| Offline operation | The driver app can continue working without a signal and sync updates when connectivity returns. | The Android driver app stores route status and proof-of-delivery data offline and synchronizes after connectivity returns. |
| Product | DispatchTrack is a delivery management system that optimizes delivery operations from logistics planning through the last mile. | Routific is a delivery management platform with route optimization for last-mile delivery businesses. |
| Proof of delivery | Drivers can capture proof of delivery with photos, signatures, timestamps, and notes. | Drivers can capture signatures, photographs, barcode scans and notes with timestamps. |
| Route optimization | Its route planning tools generate AI-optimized routes and allow users to adjust them with drag and drop. | Its optimizer considers time windows, vehicle capacities, driver shifts, traffic patterns and route practicality. |
| Security | DispatchTrack says it renewed its SOC 2 certification in 2024 and earned HIPAA certification in 2024. | Routific's privacy policy says it uses US data-hosting providers, SSL-secured communication, and salted password hashes, while noting it cannot guarantee absolute security. |
| Support | The company lists support contact details including [email protected] and a US phone number, +1 866 437 3573. | All customers receive email and live-chat support, while paid customers receive personalized onboarding by phone or video. |
| What it does | DispatchTrack is a cloud-based platform for managing last-mile delivery operations. | Routific is cloud software for planning, optimizing, dispatching and tracking multi-stop delivery routes. |
Plans
Routific
- FreeFree
- Paid$150 a month
- Volume usage: 1,001–2,000 orders$0.15 a month
- Volume usage: 2,001–3,000 orders$0.13 a month
- Volume usage: 3,001–5,000 orders$0.10 a month
- Volume usage: 5,001–10,000 orders$0.08 a month
- Volume usage: 10,001–20,000 orders$0.05 a month
- Volume usage: 20,001–50,000 orders$0.03 a month
- Volume usage$0.03 a month
- Single paid plan$150 a month
In their own words
DispatchTrack
DispatchTrack is a cloud-based platform for managing last-mile delivery operations from planning through delivery. Its AI-powered routing supports configurable parameters, multiple depots, equipment and capacity matching, skill-based scheduling, and multi-day routes. A logistics dashboard displays truck, route, and delivery status, and drivers can receive live navigation. Delivery updates can be automated by text and email, with two-way customer messaging. The driver app records digital proof of delivery using photos, signatures, timestamps, and notes. It can continue operating without a signal and synchronize updates when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, naming NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. API documentation lists a default limit of 1,000 requests per day and one request per second. The service supports Android, iOS, web, and API access; its iPhone and iPad app requires iOS 17 or later. Pricing is available on request.
Routific
Routific is a delivery management platform for businesses handling last-mile deliveries. Its route optimizer weighs driver preferences, business priorities, and traffic patterns. Dispatchers can move stops on a map or timeline and add deliveries after a route is set. Drivers receive routes and instructions in a mobile app, with navigation through Google Maps, Waze, or Apple Maps. Live GPS tracking shows driver locations and updated ETAs; Routific says it tracks drivers only while they are working. Customers can follow an approaching driver through an automated tracker link and receive a completion notification. Drivers can collect signatures and multiple photos as proof of delivery. Routific provides APIs and real-time webhook events, and lists integrations including Shopify, WooCommerce, Magento, Zoho, and BigCommerce. Its free plan covers up to 100 orders per month, with email notifications but no SMS. The paid plan is $150 a month for 101 to 1,000 orders; higher order volumes incur per-order charges. A free 7-day trial is offered.