DispatchTrack vs MyNext One
DispatchTrack
dispatchtrack.comMyNext One
mynext.oneSide by side
| Figure | DispatchTrack | MyNext One |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 5 |
| Spec score · Delivery Management Software | 7.9 (#40) | 8.7 (#11) |
| API access | Yes | Yes |
| Customer notifications | Yes | Yes |
| Dispatch management | Yes | Yes |
| Driver app | The driver mobile app supports digital proof of delivery with photos, signatures, timestamps, and notes. | both |
| Headquarters | Campbell, California, United States | Volos, Greece |
| Integrations | DispatchTrack describes API integrations with ERP, telematics, and communications platforms, and names NetSuite, SAP, Samsara, Geotab, Podium, and Twilio among its integrations. | The site names connectors for Delivery Hero brands and Uber Direct, as well as Apple Maps, Google Maps, and Waze navigation. |
| Live delivery tracking | Yes | Yes |
| Proof of delivery | Drivers can capture proof of delivery with photos, signatures, timestamps, and notes. | photo_and_signature |
| Security | DispatchTrack says it renewed its SOC 2 certification in 2024 and earned HIPAA certification in 2024. | The privacy policy describes TLS 1.2+ encryption in transit, encryption at rest for database backups and blob storage, role-based access controls, and audit logging. |
| Support | The company lists support contact details including [email protected] and a US phone number, +1 866 437 3573. | The contact page says inquiries receive a reply within one business day; plan support ranges from email to priority email and chat or dedicated 24/7 on-call support. |
Plans
MyNext One
- Starter (per active driver)Price not published
- Professional (per active driver)Price not published
- Starter$1,519 a month
- Professional$3,139 a month
- EnterprisePrice not published
In their own words
DispatchTrack
DispatchTrack is a cloud-based platform for managing last-mile delivery operations from planning through delivery. Its AI-powered routing supports configurable parameters, multiple depots, equipment and capacity matching, skill-based scheduling, and multi-day routes. A logistics dashboard displays truck, route, and delivery status, and drivers can receive live navigation. Delivery updates can be automated by text and email, with two-way customer messaging. The driver app records digital proof of delivery using photos, signatures, timestamps, and notes. It can continue operating without a signal and synchronize updates when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, naming NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. API documentation lists a default limit of 1,000 requests per day and one request per second. The service supports Android, iOS, web, and API access; its iPhone and iPad app requires iOS 17 or later. Pricing is available on request.