DispatchTrack vs Onfleet
DispatchTrack
dispatchtrack.com
Onfleet
onfleet.comSide by side
| Figure | DispatchTrack | Onfleet |
|---|---|---|
| Price from | — | $299/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · Delivery Management Software | 7.9 (#40) | 8.6 (#12) |
| Spec score · Last-Mile Delivery Software | 7.8 (#13) | 8.3 (#7) |
| Spec score · Courier Management Software | 7.7 (#17) | 8.3 (#6) |
| API access | Yes | Yes |
| Customer notifications | Yes | Yes |
| Dispatch management | Yes | Yes |
| Driver app | The driver mobile app supports digital proof of delivery with photos, signatures, timestamps, and notes. | The Onfleet Driver app provides task details, navigation, driver-dispatcher or customer communication, and proof-of-delivery capture. |
| Headquarters | Campbell, California, United States | San Francisco |
| Integrations | DispatchTrack describes API integrations with ERP, telematics, and communications platforms, and names NetSuite, SAP, Samsara, Geotab, Podium, and Twilio among its integrations. | Onfleet offers API and webhook access, ready-to-use integrations, and a partner integrations marketplace. |
| Live delivery tracking | Yes | Yes |
| Product | DispatchTrack is a delivery management system that optimizes delivery operations from logistics planning through the last mile. | Onfleet describes its platform as AI-powered software for managing deliveries across in-house fleets and third-party partners. |
| Proof of delivery | Drivers can capture proof of delivery with photos, signatures, timestamps, and notes. | photo_and_signature |
| Security | DispatchTrack says it renewed its SOC 2 certification in 2024 and earned HIPAA certification in 2024. | Enterprise includes enterprise single sign-on; Onfleet links to a trust center for security information. |
| Support | The company lists support contact details including [email protected] and a US phone number, +1 866 437 3573. | Launch includes email and scheduled phone support, while Enterprise includes premium onboarding, implementation, and support. |
Plans
Onfleet
- Launch$619 a month
- Scale$1,349 a month
- Enterprise$3,099 a month
- Courier Suite$299 a month
In their own words
DispatchTrack
DispatchTrack is a cloud-based platform for managing last-mile delivery operations from planning through delivery. Its AI-powered routing supports configurable parameters, multiple depots, equipment and capacity matching, skill-based scheduling, and multi-day routes. A logistics dashboard displays truck, route, and delivery status, and drivers can receive live navigation. Delivery updates can be automated by text and email, with two-way customer messaging. The driver app records digital proof of delivery using photos, signatures, timestamps, and notes. It can continue operating without a signal and synchronize updates when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, naming NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. API documentation lists a default limit of 1,000 requests per day and one request per second. The service supports Android, iOS, web, and API access; its iPhone and iPad app requires iOS 17 or later. Pricing is available on request.
Onfleet
Onfleet manages deliveries across in-house fleets and third-party partners. Its tools optimize routes, assign work dynamically, and can dispatch tasks automatically. Teams get real-time GPS visibility of drivers and can record proof of delivery with photos, signatures, and timestamps. Customer-facing features include branded automated notifications, live tracking pages, and two-way driver chat. The Onfleet Driver app provides task details, navigation, communication with dispatchers or customers, and proof-of-delivery capture; it is listed for iPhone, iPad, and Android. The platform also offers API and webhook access, ready-to-use integrations, and a partner marketplace. Onfleet Connect gives shippers and retailers access to courier and delivery providers. Launch costs $619 a month and covers 2,500 pickup or delivery tasks with unlimited users, basic route optimization, and API and webhook access. Scale is $1,349 a month, Enterprise is $3,099 a month, and Courier Suite is $299 a month. A 14-day trial is available; there is no free plan.