DispatchTrack vs Shipday
DispatchTrack
dispatchtrack.com
Shipday
shipday.comSide by side
| Figure | DispatchTrack | Shipday |
|---|---|---|
| Price from | — | $19/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 0 | 7 |
| Spec score · Delivery Management Software | 7.9 (#40) | 9.1 (#5) |
| Spec score · Last-Mile Delivery Software | 7.8 (#13) | 8.4 (#5) |
| Spec score · Dispatch Software | 7.8 (#15) | 8.5 (#8) |
| API access | Yes | Yes |
| Customer notifications | Yes | Yes |
| Dispatch management | Yes | Yes |
| Driver app | The driver mobile app supports digital proof of delivery with photos, signatures, timestamps, and notes. | Drivers use a mobile app for order information, routes, updates, chat, and proof of delivery. |
| Live delivery tracking | Yes | Yes |
| Proof of delivery | Drivers can capture proof of delivery with photos, signatures, timestamps, and notes. | Proof can include photos, signatures, and accurate delivery timestamps. |
Plans
Shipday
- BasicFree
- Professional Lite$19 a month
- Professional$39 a month
- Branded Premium$39 a month
- Elite$99 a month
- Business AI$349 a month
- Enterprise$2,499 a month
In their own words
DispatchTrack
DispatchTrack is a cloud-based platform for managing last-mile delivery operations from planning through delivery. Its AI-powered routing supports configurable parameters, multiple depots, equipment and capacity matching, skill-based scheduling, and multi-day routes. A logistics dashboard displays truck, route, and delivery status, and drivers can receive live navigation. Delivery updates can be automated by text and email, with two-way customer messaging. The driver app records digital proof of delivery using photos, signatures, timestamps, and notes. It can continue operating without a signal and synchronize updates when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, naming NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. API documentation lists a default limit of 1,000 requests per day and one request per second. The service supports Android, iOS, web, and API access; its iPhone and iPad app requires iOS 17 or later. Pricing is available on request.
Shipday
Shipday is a delivery management platform for dispatching orders and coordinating drivers. The web platform is available on phones and tablets, and drivers use a mobile app for order information, routes, updates, chat, and proof of delivery by photo or signature. The service supports live delivery tracking, customer notifications, and dispatch management, with access to in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API access is available, and the Professional plan includes API and webhook access. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. A 14-day trial of the full platform is available without a credit card. Paid plans start at $19 a month. Paid-plan user counts vary by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.