DispatchTrack vs SmartRoutes
DispatchTrack
dispatchtrack.comSmartRoutes
smartroutes.ioSide by side
| Figure | DispatchTrack | SmartRoutes |
|---|---|---|
| Price from | — | $32/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · Delivery Management Software | 7.9 (#40) | 8.7 (#9) |
| API access | Yes | Yes |
| Customer notifications | Yes | Automated delivery notifications can be sent by SMS or email. |
| Dispatch management | Yes | Yes |
| Driver app | The driver mobile app supports digital proof of delivery with photos, signatures, timestamps, and notes. | both |
| Founded | 2010 | 2018 |
| Integrations | DispatchTrack describes API integrations with ERP, telematics, and communications platforms, and names NetSuite, SAP, Samsara, Geotab, Podium, and Twilio among its integrations. | Integrations include API and webhooks, Shopify, WooCommerce, Linnworks, and Zapier. |
| Live delivery tracking | Yes | Yes |
| Proof of delivery | Drivers can capture proof of delivery with photos, signatures, timestamps, and notes. | photo_and_signature |
Plans
SmartRoutes
- Basic$32 a month
- Essentials$54 a month
- Premium$65 a month
- Free trialFree
In their own words
DispatchTrack
DispatchTrack is a cloud-based platform for managing last-mile delivery operations from planning through delivery. Its AI-powered routing supports configurable parameters, multiple depots, equipment and capacity matching, skill-based scheduling, and multi-day routes. A logistics dashboard displays truck, route, and delivery status, and drivers can receive live navigation. Delivery updates can be automated by text and email, with two-way customer messaging. The driver app records digital proof of delivery using photos, signatures, timestamps, and notes. It can continue operating without a signal and synchronize updates when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, naming NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. API documentation lists a default limit of 1,000 requests per day and one request per second. The service supports Android, iOS, web, and API access; its iPhone and iPad app requires iOS 17 or later. Pricing is available on request.
SmartRoutes
SmartRoutes has no write-up on Specifiction yet; its figures are above.