DITA Exchange vs Paligo
DITA Exchange
ditaexchange.comPaligo
paligo.netSide by side
| Figure | DITA Exchange | Paligo |
|---|---|---|
| Price from | — | $416.67/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 0 | 6 |
| Spec score · Help Authoring Tools | 7.5 (#18) | 8.6 (#3) |
| Audience | Dx5 is aimed at organizations with regulatory, legal, financial, or operational consequences from inconsistent content and an existing Microsoft environment. | Paligo says it serves organizations in software, manufacturing, and regulated industries, including companies managing technical documentation, policies, procedures, and knowledge content. |
| Content reuse | Dx5 stores reusable components with version history and approval records, so a component change can flow to every document that uses it. | Topics, publications, text fragments, list items, variables, images and conditional content can be reused across outputs. |
| Headquarters | Aarhus, Denmark | Solna, Sweden |
| Integrations | Dx5 integrates with Teams, OneDrive, Power Automate, Power Apps, and Loop, and supports Microsoft Entra ID single sign-on. | Official integrations include Zendesk, Freshdesk, GitHub, GitLab, Bitbucket, Azure Repos, Amazon S3, Algolia, Phrase, Slack, Microsoft Teams and many others. |
| Product | DitaExchange manages DITA components in Microsoft SharePoint and lets subject matter experts author in Microsoft Word. | Paligo is a cloud-based component content management system for authoring, managing, translating, and publishing technical documentation and knowledge assets. |
| Publishing | Dx5 publishes content to Word, HTML, and XML, and provides REST endpoints for downstream consumers. | Paligo can publish content to PDF, HTML5, eLearning, and GitHub Flavored Markdown. |
| Support | The contact page says inquiries typically reach the right person within one Danish or US east-coast business day. | Business includes standard support; Enterprise includes priority support and guaranteed SLAs, with stated target response times of two hours for urgent and four hours for high-priority issues. |
Plans
Paligo
- Business$15,000 a year
- Nexus Portal$5,000 a year
- Nexus Portal free tierFree
- Nexus Answers$6,000 a year
- Nexus Answers free tierFree
- EnterprisePriced on request
In their own words
DITA Exchange
DITA Exchange is a DITA component-management platform built around SharePoint and Microsoft Word. DxAuthor+ is a Word add-in that applies DITA structure while authors tag content, link topics, and reference other content. Dx5 handles review, approval, quality checks, and publishing. Reusable components retain version history and approval records; changing an approved component can update every document assembled from it. DxMigrationTool imports Word, HTML, Markdown, and plain-text files, captures metadata, repairs links, and turns documents into topics. DxChecker runs configurable, machine-checkable terminology, metadata, and controlled-language rules against Word documents or SharePoint repositories. Dx5 publishes to Word, HTML, XML, PDF, JSON, Markdown, plain text, portal pages, and APIs, with REST endpoints for downstream consumers. Listed integrations include Teams, OneDrive, Power Automate, Power Apps, Loop, and Microsoft Entra ID single sign-on. It supports SharePoint Online and SharePoint Server 2019 or Subscription Edition, inside the customer’s Microsoft 365 tenant. Pricing is on request.
Paligo
Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.