Dock vs Recapped

Dock is a revenue enablement platform for sales, customer success, and marketing teams. Its shared sales rooms bring buyer-facing content, conversations, and next steps together in one workspace. Dock AI can create customer workspaces, slides, order forms, playbooks, and training courses. Teams can see workspace visitors, views, time spent, and actions by person, page, or asset. Order form tools support pricing proposals, approval rules, and signatures. Salesforce and HubSpot connections sync account and deal context with sales workflows; other listed integrations include Gong, Zoom, Microsoft Teams, Chorus, Fathom, Avoma, Slack, Google Drive, SharePoint, Notion, and Confluence. The Chrome extension makes Dock content, workspaces, and its AI assistant available in Gmail, LinkedIn, a CRM, or elsewhere in the browser. Dock says it is GDPR compliant and SOC 2 Type II certified. The company says external collaborators have free access and only internal team members are charged. A free plan is available; Standard is $350 a month, and Premium is $1,000 a month, billed annually. Enterprise pricing is custom.

Recapped is a web-based AI platform that brings buyers, sellers, content, and sales processes together. Its Digital Sales Rooms organize communications and materials for deal stakeholders, while Mutual Action Plans provide timelines and automatic reminders. The platform tracks which content stakeholders view and how long they spend with it, alerts teams to drops in engagement, and scores deals from buyer behavior. Recapped also describes live AI call coaching and qualification frameworks including MEDDICC, Value Selling, and BANT. Its AI can document calls, identify next steps, and populate CRM data through bi-directional integrations. The integration directory includes Salesforce, HubSpot, Clari, Gong, Slack, Zapier, Zoom, and Airtable. Salesforce can sync fields, contacts, next steps, and activity in both directions, and Recapped can be embedded inside Salesforce. Recapped says it runs on AWS and uses 256-bit SSL/HTTPS, access controls, and audit logging. Customer workspaces use hashed URLs and can be password-protected. The Free plan costs nothing for one user; Collaborate costs $45 a month per user, and Integrate costs $95 a month per user.