DockHero vs Freightronics Dock Scheduling
DockHero
dockhero.ca
Freightronics Dock Scheduling
freightronics.netSide by side
| Figure | DockHero | Freightronics Dock Scheduling |
|---|---|---|
| Price from | $24.99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 0 |
| Spec score · Dock Scheduling Software | 7.9 (#4) | 7.0 (#19) |
| Integrations | DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems. | The product lists webhook endpoints with delivery records and retry, API keys, native WMS and TMS sync, and an optional Opendock link. |
| Intended users | DockHero describes its intended operations as warehouses and dock-based businesses including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale. | The company describes the product for warehousing and fulfilment providers, including operations where carriers book against facility-specific capacity and hours. |
| Support | DockHero says customers can email its team directly, usually receiving a response the same day. | The maker lists support at [email protected] and offers a demo request. |
Plans
DockHero
- DispatchHero$24.99 a month
- Starter$249 a month
- Founding Member$299 a month
- Standard$499 a month
In their own words
DockHero
DockHero combines dock scheduling, yard management, and a carrier platform in a web-based product configured for each site. Scheduling can use a whole-warehouse calendar or be organized by section or door. Carriers can self-book with a purchase or sales order, which DockHero validates against the warehouse order book. Load rules can set appointment duration, eligible doors, slot capacity, blackout windows, and custom hours. The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status. Shunters can use a browser on a cab tablet to view prioritized moves and tell a coordinator when a move is complete. Its free carrier portal provides appointments across invited sites, scorecards, a driver roster, and magic links. SMS updates are sent only to drivers who opted in and include an opt-out. Warehouse plans start at $249 a month and include a 30-day trial without a credit card. DockHero describes its audience as warehouses and dock-based businesses, including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.
Freightronics Dock Scheduling
Freightronics Dock Scheduling is a web and API product for booking carrier appointments against facility doors, operating hours, and capacity rules. Carriers can sign in or use a single-use link to select an available slot. Its availability engine evaluates lead times, booking windows, appointment types, and door capabilities, and can identify the rule blocking a slot. Facilities configure door capabilities, downtime, shift capacity, operating hours, and schedule exceptions. Workflows include appointment types, rescheduling, cancellation, check-in, and check-out. The system records trailers, yard spots, and moves, and lists live door status. Appointment changes become events, while driver and carrier notifications are queued for delivery. API keys support programmatic booking or reading, and webhook endpoints provide delivery records and retry. Freightronics lists native synchronization with its warehouse and transportation management products, plus an optional Opendock link. Per-client data isolation is described for providers managing several clients. Pricing is on request, with a demo request available.