DockHero vs Mobiledock
DockHero
dockhero.ca
Mobiledock
mobiledock.comSide by side
| Figure | DockHero | Mobiledock |
|---|---|---|
| Price from | $24.99/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 0 |
| Spec score · Dock Scheduling Software | 7.9 (#4) | 7.7 (#7) |
| Integrations | DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems. | The integrations marketplace lists Procore, Thomax .wms, Sine, Saab OneView, DDI Labs, Gallagher Command Centre, Smart Parking, Brookfield axiis, and IoT integrations. |
| Intended users | DockHero describes its intended operations as warehouses and dock-based businesses including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale. | The site describes use across retail centres, distribution centres, city precincts, airports, property management, events, construction, and healthcare. |
| Product | DockHero provides dock scheduling, yard management, and a carrier platform in one self-configured product. | Mobiledock is loading dock management software for scheduling and controlling commercial vehicle arrivals and departures. |
| Security | The pricing page lists an audit trail, multi-factor authentication, and role-based access on all plans. | The company says it encrypts data in transit using TLS and encrypts stored data. |
| Support | DockHero says customers can email its team directly, usually receiving a response the same day. | The support page offers online FAQs, video guides, and assistance by email at [email protected]. |
Plans
DockHero
- DispatchHero$24.99 a month
- Starter$249 a month
- Founding Member$299 a month
- Standard$499 a month
In their own words
DockHero
DockHero combines dock scheduling, yard management, and a carrier platform in a web-based product configured for each site. Scheduling can use a whole-warehouse calendar or be organized by section or door. Carriers can self-book with a purchase or sales order, which DockHero validates against the warehouse order book. Load rules can set appointment duration, eligible doors, slot capacity, blackout windows, and custom hours. The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status. Shunters can use a browser on a cab tablet to view prioritized moves and tell a coordinator when a move is complete. Its free carrier portal provides appointments across invited sites, scorecards, a driver roster, and magic links. SMS updates are sent only to drivers who opted in and include an opt-out. Warehouse plans start at $249 a month and include a 30-day trial without a credit card. DockHero describes its audience as warehouses and dock-based businesses, including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.
Mobiledock
Mobiledock is dock management software for scheduling commercial vehicle arrivals and departures. It automates dock allocation and bookings, with status updates for arrivals, departures, no-shows and overstays. A live timeline shows dock activity and lets staff move bookings, change durations, reassign docks and update statuses. Configurable dashboards surface operational information such as carrier performance and booking volumes. Drivers can book on a mobile device, provide an estimated arrival time and show a booking QR code when they arrive. They can also check in from a phone or tablet without installing an app. License plate recognition, QR codes and PINs can operate access hardware such as boom gates, doors and bollards. Mobiledock provides inbound APIs, outbound webhooks and marketplace integrations, with options to build, embed or white-label integrations. The service is hosted in Australian AWS data centres. The company says it encrypts data in transit using TLS and encrypts stored data, and has a SOC 2 Type 2 attestation. Pricing is available on request; a trial can be arranged by contacting the company.