DockHero vs Opendock
DockHero
dockhero.caOpendock
opendock.comSide by side
| Figure | DockHero | Opendock |
|---|---|---|
| Price from | $24.99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Dock Scheduling Software | 7.9 (#4) | 7.2 (#17) |
| Integrations | DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems. | Opendock provides APIs and webhooks and describes connections with TMS, WMS, ERP, yard, and business intelligence systems. |
| Intended users | DockHero describes its intended operations as warehouses and dock-based businesses including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale. | Opendock describes its 3PL and warehouse offering as serving 3PLs managing multiple clients, with self-service carrier tools and centralized reporting. |
| Security | The pricing page lists an audit trail, multi-factor authentication, and role-based access on all plans. | Opendock’s website footer states that the service is SOC 2 Type II. |
| Support | DockHero says customers can email its team directly, usually receiving a response the same day. | Opendock says users can contact a representative through the website chat bubble and access training videos in its community. |
| Yard management | The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status displays. | The yard system tracks assets in real time and lets teams assign moves with drag-and-drop. |
Plans
DockHero
- DispatchHero$24.99 a month
- Starter$249 a month
- Founding Member$299 a month
- Standard$499 a month
In their own words
DockHero
DockHero combines dock scheduling, yard management, and a carrier platform in a web-based product configured for each site. Scheduling can use a whole-warehouse calendar or be organized by section or door. Carriers can self-book with a purchase or sales order, which DockHero validates against the warehouse order book. Load rules can set appointment duration, eligible doors, slot capacity, blackout windows, and custom hours. The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status. Shunters can use a browser on a cab tablet to view prioritized moves and tell a coordinator when a move is complete. Its free carrier portal provides appointments across invited sites, scorecards, a driver roster, and magic links. SMS updates are sent only to drivers who opted in and include an opt-out. Warehouse plans start at $249 a month and include a 30-day trial without a credit card. DockHero describes its audience as warehouses and dock-based businesses, including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.
Opendock
Opendock is cloud-based dock scheduling software connecting shippers, carriers, and brokers through an online platform. It combines dock appointments, driver check-in, yard management, and SmartGate for warehouse and logistics operations. Carriers can book, reschedule, and update appointments through a self-service portal, while warehouse teams receive real-time arrival and appointment updates. Check-in supports automated validation, self-service kiosks, and appointment synchronization. Yard management tracks assets in real time and lets teams assign moves with drag-and-drop. SmartGate uses AI-powered cameras to record arrivals and departures and provide visual evidence. APIs and webhooks connect with TMS, WMS, ERP, yard, and business-intelligence systems; examples include Blue Yonder, SAP, Manhattan Associates, Oracle, Infios, Project44, and Camelot Software. Customers and partners build integrations, with Opendock providing support and consulting. Enterprise includes an MCP connector for compatible tools to query live operational data using existing permissions. Appointments, arrivals, check-ins, and departures are logged and linked to verified carriers. Pricing is available on request, and the homepage asks for a demo.