DockHero vs SimpleDock
DockHero
dockhero.ca
SimpleDock
simpledock.aiSide by side
| Figure | DockHero | SimpleDock |
|---|---|---|
| Price from | $24.99/mo | $49/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 2 |
| Spec score · Dock Scheduling Software | 7.9 (#4) | 7.6 (#10) |
| Integrations | DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems. | The maker lists Google Calendar, Outlook, Slack, Zapier, and signed webhooks as integrations or event destinations. |
| Product | DockHero provides dock scheduling, yard management, and a carrier platform in one self-configured product. | SimpleDock is dock appointment scheduling software for warehouses, distribution centers, and 3PLs, using a shareable booking link for carriers and drivers. |
| Security | The pricing page lists an audit trail, multi-factor authentication, and role-based access on all plans. | The privacy policy says SimpleDock uses encryption in transit, hashed passwords, and access controls as safeguards. |
| Support | DockHero says customers can email its team directly, usually receiving a response the same day. | The support, sales, billing, security, and privacy inbox is monitored on US business days and answered by a person. |
Plans
DockHero
- DispatchHero$24.99 a month
- Starter$249 a month
- Founding Member$299 a month
- Standard$499 a month
In their own words
DockHero
DockHero combines dock scheduling, yard management, and a carrier platform in a web-based product configured for each site. Scheduling can use a whole-warehouse calendar or be organized by section or door. Carriers can self-book with a purchase or sales order, which DockHero validates against the warehouse order book. Load rules can set appointment duration, eligible doors, slot capacity, blackout windows, and custom hours. The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status. Shunters can use a browser on a cab tablet to view prioritized moves and tell a coordinator when a move is complete. Its free carrier portal provides appointments across invited sites, scorecards, a driver roster, and magic links. SMS updates are sent only to drivers who opted in and include an opt-out. Warehouse plans start at $249 a month and include a 30-day trial without a credit card. DockHero describes its audience as warehouses and dock-based businesses, including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.
SimpleDock
SimpleDock schedules dock appointments for warehouses, distribution centers, and 3PLs. Carriers and drivers book through a shareable link without an account, app installation, or login. Facilities can set operating hours, door capacity, slots per hour, appointment duration, buffer times, and minimum notice. The software supports approval workflows, driver check-in, dwell-time tracking, custom booking questions, and email and SMS notifications. TV Mode displays a live dock schedule on a smart TV or browser without requiring a login or app. Listed integrations and event destinations include Google Calendar, Outlook, Slack, Zapier, and signed webhooks. The REST API can read availability and create or manage appointments; API keys are available on Pro plans. Free costs nothing and covers one location and up to three team members. Pro costs $49 a month per location for one to nine locations, with lower listed rates for larger counts. Pro includes unlimited locations and team members, analytics, custom appointment fields, and selected integrations.