DockSync vs LoadMetrics Dock Scheduling
DockSync
docksync.app
LoadMetrics Dock Scheduling
loadmet.comSide by side
| Figure | DockSync | LoadMetrics Dock Scheduling |
|---|---|---|
| Price from | £63/mo | $41.67/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 5 | 5 |
| Spec score · Dock Scheduling Software | 8.0 (#3) | 7.6 (#9) |
| Integrations | The maker lists API access on Starter and Growth, and API plus webhook access and SSO/SAML integration on Enterprise. | LoadMetrics supports standalone use, CSV-style imports and exports, API access, and webhook event updates for ERP, TMS, and WMS workflows. |
| Intended users | DockSync says it is intended for single-site and multi-site dock teams managing deliveries and collections, and says it does not replace a WMS. | The site says LoadMetrics is built for distribution, warehouse, and logistics teams, and lists distributors, manufacturers, 3PLs, utilities, cold storage, food and beverage, building materials, and industrial supply as audiences. |
| Purpose | DockSync is a browser-based dock scheduling platform for managing bookings, bays, supplier performance and driver check-ins. | LoadMetrics connects dock scheduling, gate activity, yard workflows, freight records, claims, carrier workflows, and analytics in one operating platform. |
| Scheduling | The booking calendar provides month, week and day views, and teams can configure operating hours, restricted hours and blackout dates. | Facilities can publish dock availability and rules so carriers and suppliers can request appointments within configured constraints. |
| Support | Starter includes email support, Growth includes priority email and chat support, and Enterprise includes a dedicated customer success manager. | The privacy policy directs questions, requests, and notices to the contact or support request methods available on the LoadMetrics website. |
Plans
DockSync
- Starter£79 a month
- Growth£179 a month
- Starter£756 a year
- Growth£1,716 a year
- EnterprisePriced on request
LoadMetrics Dock Scheduling
- LoadMetrics FreeFree
- Dock Scheduling$49 a month
- Complete LoadMetrics Platform — Standard$149 a month
- Dock Scheduling$500 a year
- Complete LoadMetrics Platform — Standard$1,500 a year
In their own words
DockSync
DockSync is a browser-based platform for scheduling dock activity and managing warehouse bookings, bays, supplier performance and driver check-ins. Warehouse teams can create bookings, or suppliers can book deliveries, collections, returns and other planned activity themselves. Drivers check in by scanning a QR code with a smartphone, without needing a driver app; staff can then send SMS instructions from the dashboard. The calendar offers month, week and day views, with controls for operating hours, restricted hours and blackout dates. Reports cover supplier activity, on-time performance, completion rates, delays, missed bookings and bay occupancy, with CSV export. Starter and Growth include API access; Enterprise lists webhooks and SSO/SAML. Accounts currently cover one warehouse, while Enterprise offers volume pricing for multiple sites; a unified multi-warehouse dashboard is listed as roadmap. Starter costs £79 a month for one warehouse and up to eight bays. Growth is £179 a month for one warehouse with unlimited bays. The 30-day trial includes Growth features, requires no payment details and does not automatically bill at the end.
LoadMetrics Dock Scheduling
LoadMetrics Dock Scheduling connects dock appointments with gate activity, yard workflows, freight records, carrier workflows, and analytics in one operating platform. Facilities can publish availability and rules, then accept appointment requests from carriers and suppliers within configured constraints. Drivers can use QR and mobile workflows to submit arrival details, PO or BOL references, files, photos, and checkout updates. Teams can track waiting trucks, dock assignments, yard status, dwell time, releases, and checkout activity. A load record can collect PO and BOL details, carrier and supplier status, messages, documents, notes, and activity history. The service supports standalone use, CSV-style imports and exports, API access, and webhook updates for ERP, TMS, and WMS workflows; webhook delivery for appointment and load events is HMAC-signed. The free plan covers one facility and 25 dock appointments per month, with no credit card or expiration. Dock Scheduling costs $49 a month and covers one facility with up to 250 appointments per month. LoadMetrics is aimed at distribution, warehouse, and logistics teams.