Doctena Pro vs PracticeSuite Medical Billing
Doctena Pro
doctena.comPracticeSuite Medical Billing
practicesuite.comSide by side
| Figure | Doctena Pro | PracticeSuite Medical Billing |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 2 |
| Spec score · Medical Appointment Scheduling Software | 7.4 (#29) | 8.1 (#11) |
| Founded | 2013 | 2004 |
| Headquarters | Luxembourg, Luxembourg | Tampa, Florida, United States |
| Integrations | Doctena Pro says it integrates with more than 25 practice-management systems and can sync appointments, availability and patient data in real time. | The platform is EHR-agnostic and advertises HL7, FHIR and API connectivity plus clearinghouse access to 1,600 commercial and government payers. |
| Intended users | Doctena Pro is marketed to medical and paramedical practices, including group practices and practices with multiple locations. | The billing product is presented for practices from solo providers to enterprise groups, as well as medical billing companies. |
| Purpose | Doctena Pro combines an online agenda, patient portal and AI voice assistant for healthcare practices. | PracticeSuite combines AI, robotic process automation, and billing rules to support medical billing and revenue cycle management. |
| Security | Doctena’s Trust Center says its information security management system is certified to ISO/IEC 27001:2022 and patient data is hosted in the EU. | PracticeSuite states it is HIPAA compliant and SOC 2 certified, and says it signs a Business Associate Agreement with every client. |
| Support | The Basic plan includes free one-to-one onboarding and support by email, phone and chat, as well as local support. | The company lists a support phone number, (813) 607-2800, on its About Us page. |
Plans
Doctena Pro
- BasicPrice not published
- Customized (À la carte)Priced on request
- Doctena Virtual Assistant (add-on)Price not published
- PremiumPrice not published
- SmartPrice not published
PracticeSuite Medical Billing
- Custom medical billing softwarePriced on request
- Custom medical billing software pricingPriced on request
In their own words
Doctena Pro
Doctena Pro has no write-up on Specifiction yet; its figures are above.
PracticeSuite Medical Billing
PracticeSuite Medical Billing combines AI, robotic process automation, and billing rules for medical billing and revenue cycle management. Its RCM Work Queue prioritizes tasks such as authorizations, benefits, denials, payer follow-up, underpayments, and appeals. Automation handles claim-status checks, payment posting, statements, and ERA posting with exception routing. The product also supports eligibility verification, denial management, coding, patient payments, and claim scrubbing. PracticeSuite says it can connect with EHR and billing systems through HL7, FHIR, and APIs, while its clearinghouse and EDI connectivity reaches 1,600 commercial and government payers. The cloud-based platform is accessible in a browser across listed systems and devices without local servers, installations, or version updates. It is presented for solo providers, larger practices, and medical billing companies, and covers 362 specialties and sub-specialties. PracticeSuite states that it is HIPAA compliant and SOC 2 certified, and signs a Business Associate Agreement with every client. Pricing is on request. Each client is allowed 10 GB of data storage per practice.