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SPECIFICTION
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Doctena Pro

doctena.com

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Spec score 7.4 #29 of 37 in Medical Appointment Scheduling Software

Spec sheet

Purpose
Doctena Pro combines an online agenda, patient portal and AI voice assistant for healthcare practices.Read 7 Oct 2026 · doctena.com
Intended users
Doctena Pro is marketed to medical and paramedical practices, including group practices and practices with multiple locations.Read 7 Oct 2026 · doctena.com
Integrations
Doctena Pro says it integrates with more than 25 practice-management systems and can sync appointments, availability and patient data in real time.Read 7 Oct 2026 · doctena.com
Security
Doctena’s Trust Center says its information security management system is certified to ISO/IEC 27001:2022 and patient data is hosted in the EU.Read 7 Oct 2026 · trust.doctena.com
Support
The Basic plan includes free one-to-one onboarding and support by email, phone and chat, as well as local support.Read 7 Oct 2026 · doctena.com
Headquarters
Luxembourg, LuxembourgRead 28 Sep 2026 · doctena.com
Founded
2013Read 28 Sep 2026 · doctena.com
Agenda controls
Practices can configure appointment types, durations, booking rules and availability for practitioners and locations.Read 7 Oct 2026 · doctena.com
Availability
Doctena Pro is available in Belgium, Luxembourg, Germany, Austria, the Netherlands and Switzerland, with local support in each market.Read 7 Oct 2026 · doctena.com
Data protection
The Trust Center describes GDPR-by-design practices and says patient data is hosted on AWS in Frankfurt, with encrypted disaster-recovery copies in Ireland.Read 7 Oct 2026 · trust.doctena.com
Demo
Doctena offers a free personalized demo with no commitment or credit card required.Read 7 Oct 2026 · doctena.com
Mobile access
The Doctena Pro mobile app gives practitioners access to their agenda while away from the practice.Read 7 Oct 2026 · doctena.com
Online booking
Patients can book around the clock through Doctena or a practice’s own website, without an account.Read 7 Oct 2026 · doctena.com
Plan changes and cancellation
Customers can upgrade or downgrade at any time; cancellation is subject to the notice period in the terms and conditions.Read 7 Oct 2026 · doctena.com
Reminders
The agenda sends automatic SMS and email reminders, and canceled slots can be offered to patients on a waiting list.Read 7 Oct 2026 · doctena.com
Virtual Assistant
The Doctena Virtual Assistant handles incoming calls and can book appointments directly in the agenda using real-time availability.Read 7 Oct 2026 · doctena.com

Plans and prices

Basic Price not published 29€/mo; 25€/mo Customizable online agenda · patient database · email confirmations and reminders · online booking through your website · onboarding and support Read 7 Oct 2026 · doctena.com
Customized (À la carte) Priced on request Pricing based on your setup Professional website creation · telephone secretary service · other services based on needs Read 7 Oct 2026 · doctena.com
Doctena Virtual Assistant (add-on) Price not published +89€/mo First 100 call minutes included · additional minutes at a fixed rate · no installation fees Read 7 Oct 2026 · doctena.com
Premium Price not published 69€/mo; 55€/mo Everything in Smart · EMR synchronization · multiple locations · video consultation with online payment · resource management Read 7 Oct 2026 · doctena.com
Smart Price not published 45€/mo; 35€/mo Everything in Basic · Doctena portal visibility · professional profile · free SMS for portal bookings · website widget or click-through link Read 7 Oct 2026 · doctena.com

Every Doctena Pro plan and price →

Where Specifiction places it

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