CollaborateMD vs Doctena Pro
CollaborateMD
collaboratemd.comDoctena Pro
doctena.comSide by side
| Figure | CollaborateMD | Doctena Pro |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 9 | 5 |
| Spec score · Medical Appointment Scheduling Software | 9.0 (#2) | 7.4 (#29) |
| Founded | 1999 | 2013 |
| Integrations | Standard and custom HL7 interfaces connect with systems such as Practice Fusion, Nexus Clinical and Alleva. | Doctena Pro says it integrates with more than 25 practice-management systems and can sync appointments, availability and patient data in real time. |
| Security | The privacy policy states use of SSL, firewalls, encryption, physical access controls and need-to-know permissions. | Doctena’s Trust Center says its information security management system is certified to ISO/IEC 27001:2022 and patient data is hosted in the EU. |
| Support | Support includes a knowledge base, case portal, weekday agents and 24/7 AI assistance; cases are targeted for 24–48-hour responses. | The Basic plan includes free one-to-one onboarding and support by email, phone and chat, as well as local support. |
Plans
CollaborateMD
- CorePriced on request
- OptimizePriced on request
- ProPriced on request
- Medical Billing PackagePriced on request
- CollaborateMD WebAPI interfacePriced on request
- MDTech charge capture interfaceFree
- Preferred Partner InterfacesFree
- MediMobile interface$2,500, paid once
- Quest Diagnostics or LabCorp interface$2,500, paid once
Doctena Pro
- BasicPrice not published
- Customized (À la carte)Priced on request
- Doctena Virtual Assistant (add-on)Price not published
- PremiumPrice not published
- SmartPrice not published
In their own words
CollaborateMD
CollaborateMD has no write-up on Specifiction yet; its figures are above.
Doctena Pro
Doctena Pro has no write-up on Specifiction yet; its figures are above.