Doctor.com ReviewHub vs ReviewTrackers
Doctor.com ReviewHub
cms.doctor.comReviewTrackers
reviewtrackers.comSide by side
| Figure | Doctor.com ReviewHub | ReviewTrackers |
|---|---|---|
| Price from | — | $89/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 4 |
| Spec score · Review Management Software | 7.2 (#146) | 9.2 (#4) |
| Compliance | Doctor.com describes its reputation tools as fully compliant, but the page does not specify a certification or standard. | The company states that it supports HIPAA through a BAA, PCI compliance through Stripe, and GDPR through a data-processing addendum. |
| Founded | 2012 | The company was founded in 2012 and launched its web product in January 2013. |
| Headquarters | New York City, New York, United States | ReviewTrackers is headquartered in Chicago, Illinois. |
| Integrations | Doctor.com says its overall platform has more than 50 integrations with healthcare directories, search engines, social media platforms, and EHR/PM systems. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Purpose | ReviewHub captures verified patient reviews and automatically publishes them on healthcare review sites. | ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences. |
| Request channels | multichannel | email_and_sms |
| Review monitoring | The product lets practices read and respond to reviews across the web from a single interface. | Users can centralize review data, receive alerts and monitor reputation performance across locations. |
| Review sources | Healthgrades,Vitals,Wellness,websites,social media | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
| Support | A Doctor.com review guide lists support by phone at (800) 605-3582 and email at [email protected]. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
Doctor.com ReviewHub
Doctor.com ReviewHub has no write-up on Specifiction yet; its figures are above.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.