Documentation.AI vs Pergamon
Documentation.AI
documentation.aiPergamon
pergamon-labs.comSide by side
| Figure | Documentation.AI | Pergamon |
|---|---|---|
| Price from | $55/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 11 |
| Spec score · AI Documentation Generators | 8.9 (#4) | 8.7 (#10) |
| Headquarters | Alpharetta, Georgia, USA | Hong Kong |
| Integrations | Connectors listed by the product include GitHub, GitLab, Jira, Confluence, Linear, Notion, HubSpot, Plain, Intercom and reader feedback. | The product lists TMS and ERP/PIM integrations, with API, SSO and custom integrations advertised for enterprise customers. |
| Licence | Terms grant a limited, non-exclusive right to use the hosted services and prohibit reverse engineering; no open-source licence is offered for the platform. | The terms grant a revocable, non-exclusive, non-transferable subscription licence and prohibit source-code access, modification and reverse engineering. |
| Product | Documentation.AI combines an AI documentation agent, workflows, publishing, and AI access for technical documentation. | Pergamon generates regulation-based product manuals, labels and related documentation from product specifications. |
| Rating on G2 | 4.5 out of 5 from 25 reviews | 0.0 out of 5 from 0 reviews. |
| Security | The privacy policy describes encryption in transit and at rest, least-privilege controls, audit logging, routine backups, and hashed passwords. | Pergamon says its data is hosted on AWS servers within the EU and that content and account data are encrypted at rest and in transit. |
| Support | Standard includes Slack support; Pro adds priority support and a private Slack channel; Enterprise includes dedicated support. | The site offers Help Center and email support during the seven-day trial and says the team typically responds within one business day. |
| System requirements | The quickstart describes a browser Web Editor requiring no Git or local tooling; a separate Code Editor workflow uses GitHub or GitLab. | Pergamon is browser-based, requires an active high-speed internet connection and recommends a 1024×768 desktop or laptop display. |
| What it does | Documentation.AI creates and publishes product documentation, knowledge bases, API references and help centers, with AI that drafts updates from product sources. | Pergamon is a cloud product-manual authoring platform that maps regulations to products, drafts structured manuals, translates them and exports production files. |
Plans
Documentation.AI
- StarterFree
- Standard$55 a month
- Pro$159 a month
- EnterprisePriced on request
Pergamon
- Creator Flex$49 a month
- Creator Pro$299 a month
- Team Flex$499 a month
- Team Pro$799 a month
- CLE Light$999 a year
- CLE Light add-on$999 a year
- CLE Medium$1,999 a year
- CLE Medium add-on$1,999 a year
- CLE Heavy$2,999 a year
- CLE Heavy add-on$2,999 a year
In their own words
Documentation.AI
Documentation.AI combines an AI documentation agent, review workflows, publishing, and AI access for technical documentation. Teams can write in a visual web editor or use Markdown and MDX in Git repositories with pull-request previews. OpenAPI specifications generate API reference pages with request and response examples plus a live playground. Agent and workflow changes arrive as drafts or commits for review instead of publishing automatically. The platform includes an in-document assistant with cited answers, a Reader MCP server, and generated llms.txt. GitHub, GitLab, Jira, and Confluence can supply context, while analytics and chat integrations include Google Analytics 4, PostHog, Intercom, and Crisp. Documentation may be public, password-protected, or private with JWT or OAuth 2.0; SAML/OIDC SSO and SCIM are Enterprise features. AI work pauses when credits run out until the next cycle or a top-up, with no overage billing stated. Starter is free; Standard costs $55 a month billed yearly, and Pro costs $159 a month billed yearly.
Pergamon
Pergamon generates regulation-based product manuals, labels, and related documentation from product specifications and reference materials. Its AI authoring agent accepts specifications, documents, videos, audio, and images to produce structured manual content, while more than 200 pre-built product blueprints offer structured starting points. Neural machine translation supports 30+ languages and is described as keeping terminology and regulatory structure consistent. Manuals can be exported as PDF, InDesign, HTML, or XML, with formats depending on plan. An optional AI Product Support Agent lets consumers and support teams scan a product and ask questions by voice or text, with answers drawn from its manual. Pergamon offers TMS and ERP/PIM integrations on Enterprise plans, plus API and bespoke integrations for Enterprise clients. It is hosted and runs on Linux, macOS, web, and Windows. Pricing starts at $49/mo; there is a 7-day trial and no free plan. The trial allows one manual with limited, watermarked exports containing partial pages. Pergamon says its data is hosted on AWS servers within the EU and encrypted at rest and in transit. It lists GDPR and ISO 27001 on all plans, while noting brands retain final responsibility for documentation compliance.