Pergamon
pergamon-labs.com
What it is
Pergamon generates regulation-based product manuals, labels, and related documentation from product specifications and reference materials. Its AI authoring agent accepts specifications, documents, videos, audio, and images to produce structured manual content, while more than 200 pre-built product blueprints offer structured starting points. Neural machine translation supports 30+ languages and is described as keeping terminology and regulatory structure consistent. Manuals can be exported as PDF, InDesign, HTML, or XML, with formats depending on plan. An optional AI Product Support Agent lets consumers and support teams scan a product and ask questions by voice or text, with answers drawn from its manual. Pergamon offers TMS and ERP/PIM integrations on Enterprise plans, plus API and bespoke integrations for Enterprise clients. It is hosted and runs on Linux, macOS, web, and Windows. Pricing starts at $49/mo; there is a 7-day trial and no free plan. The trial allows one manual with limited, watermarked exports containing partial pages. Pergamon says its data is hosted on AWS servers within the EU and encrypted at rest and in transit. It lists GDPR and ISO 27001 on all plans, while noting brands retain final responsibility for documentation compliance.
Spec sheet
- What it does
- Pergamon is a cloud product-manual authoring platform that maps regulations to products, drafts structured manuals, translates them and exports production files.Read 15 Oct 2026 · pergamon-labs.com
- Product
- Pergamon generates regulation-based product manuals, labels and related documentation from product specifications.Read 9 Oct 2026 · pergamon-labs.com
- Audience
- Pergamon describes its intended users as product teams, D2C sellers, brands, retailers, manufacturers, importers, compliance teams and technical writers working on EU-market documentation.Read 9 Oct 2026 · pergamon-labs.com
- Integrations
- The product lists TMS and ERP/PIM integrations, with API, SSO and custom integrations advertised for enterprise customers.Read 15 Oct 2026 · pergamon-labs.com
- Security
- Pergamon says its data is hosted on AWS servers within the EU and that content and account data are encrypted at rest and in transit.Read 9 Oct 2026 · pergamon-labs.com
- Support
- The site offers Help Center and email support during the seven-day trial and says the team typically responds within one business day.Read 9 Oct 2026 · pergamon-labs.com
- Headquarters
- Hong KongRead 28 Sep 2026 · pergamon-labs.com
- Founded
- LinkedIn and G2 list the company as founded in 2023.Read 15 Oct 2026 · linkedin.com
- AI authoring
- Pergami can use product specifications, documents, smartphone video, audio and images to generate structured manual content.Read 15 Oct 2026 · pergamon-labs.com
- AI product support
- An optional AI Product Support Agent lets consumers and support teams scan a product and ask questions by voice or text, with answers drawn from its manual.Read 9 Oct 2026 · pergamon-labs.com
- API availability
- API integration is listed as an Enterprise capability, but the public help center does not present an API reference or SDK catalogue.Read 15 Oct 2026 · pergamon-labs.com
- Authoring
- Its AI authoring agent accepts product specifications, reference documents, videos, audio and images to generate structured manual content.Read 9 Oct 2026 · pergamon-labs.com
- Blueprints
- Pergamon lists 200+ pre-built product blueprints for creating manuals from a structured, regulation-based foundation.Read 9 Oct 2026 · pergamon-labs.com
- Branding
- Users can apply logos, fonts, colours and layouts through branded templates.Read 15 Oct 2026 · pergamon-labs.com
- CEO
- The Hong Kong German Chamber event page identifies Michael Keppe as Pergamon Labs co-founder and CEO.Read 15 Oct 2026 · hongkong.ahk.de
- Company background
- Pergamon says it is a spin-off of Impala Services, a technical documentation firm focused on regulations and market compliance and trusted by global brands since 2004.Read 9 Oct 2026 · pergamon-labs.com
- Company headquarters
- LinkedIn lists headquarters at 2 Wing Yip Street, Lu Plaza, Kwun Tong, Hong Kong.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists Pergamon Labs Limited as having 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Compliance claims
- The features page lists GDPR and ISO 27001 on all plans, while the pricing FAQ says final responsibility for documentation compliance remains with the brand owner.Read 9 Oct 2026 · pergamon-labs.com
- Consumer support agent
- The optional Consumer AI Agent lets customers scan a product and ask questions by voice or text using the published manual.Read 15 Oct 2026 · pergamon-labs.com
- Customer data ownership
- Customers retain ownership of their data, while Pergamon receives a limited licence needed to provide the service.Read 15 Oct 2026 · pergamon-labs.com
- Documentation and support
- The help center contains setup guides, workspace guides, learning courses, feature explainers, tutorials, translation guidance, FAQs and product updates, with ticket support.Read 15 Oct 2026 · support.pergamon-labs.com
- Exports
- Manuals can be exported in PDF, InDesign, HTML or XML, with format availability depending on plan.Read 9 Oct 2026 · pergamon-labs.com
- Hosting options
- Enterprise customers can request custom or private hosting environments.Read 15 Oct 2026 · pergamon-labs.com
- HTML and XML export
- HTML and XML manual output is available on Team and higher plans.Read 15 Oct 2026 · pergamon-labs.com
- InDesign export
- Fully formatted InDesign export is available on Pro and higher plans.Read 15 Oct 2026 · pergamon-labs.com
- Legal incorporation
- Hong Kong’s Companies Registry lists Pergamon Labs Limited among companies incorporated on 2 November 2023.Read 15 Oct 2026 · cr.gov.hk
- Licence
- The terms grant a revocable, non-exclusive, non-transferable subscription licence and prohibit source-code access, modification and reverse engineering.Read 15 Oct 2026 · pergamon-labs.com
- Limit: incomplete automation
- Jumpstart describes the fully agentic workflow and direct consumer interaction features as future iterations rather than current capabilities.Read 15 Oct 2026 · jumpstartmag.com
- Mobile limitation
- The help documentation says Pergamon is not optimized for mobile phones or tablets and is not designed for offline use.Read 15 Oct 2026 · support.pergamon-labs.com
- Notable news
- The Hong Kong German Chamber listed a Pergamon workshop for 18 August 2026 and marked the event postponed.Read 15 Oct 2026 · hongkong.ahk.de
- Operating entity
- The published terms identify Pergamon Labs Singapore Pte. Ltd., company number 202509919R, as the contracting company.Read 15 Oct 2026 · pergamon-labs.com
- Parent operating relationship
- Impala Services says its technical-documentation team runs entirely on Pergamon and calls Pergamon Labs its sister company.Read 15 Oct 2026 · impala-services.com
- PDF export
- PDF manual export is available on all plans.Read 15 Oct 2026 · pergamon-labs.com
- Praise: automation
- Jumpstart reports that Pergamon handles about 80% of repetitive documentation work while experts review the remaining higher-risk content.Read 15 Oct 2026 · jumpstartmag.com
- Product blueprints
- The service provides more than 200 pre-built product blueprints.Read 15 Oct 2026 · pergamon-labs.com
- Rating on Capterra
- 0.0 out of 5 from 0 reviews.Read 15 Oct 2026 · capterra.com
- Rating on G2
- 0.0 out of 5 from 0 reviews.Read 15 Oct 2026 · g2.com
- Rating on GetApp
- 0 out of 5 from 0 reviews.Read 15 Oct 2026 · getapp.com
- Regulation coverage
- Its blueprints reference GPSR, CE marking, EN 82079-1 and product-specific EU directives.Read 15 Oct 2026 · pergamon-labs.com
- Security claims
- Pergamon states that all plans follow GDPR and ISO 27001 standards and that data is hosted on AWS infrastructure in the EU.Read 15 Oct 2026 · pergamon-labs.com
- Single sign-on
- SAML-based SSO is offered on Enterprise plans.Read 15 Oct 2026 · pergamon-labs.com
- Supported operating systems
- The web application supports Windows, macOS and Linux through Chrome or compatible Chromium browsers.Read 15 Oct 2026 · support.pergamon-labs.com
- System requirements
- Pergamon is browser-based, requires an active high-speed internet connection and recommends a 1024×768 desktop or laptop display.Read 15 Oct 2026 · support.pergamon-labs.com
- Translation
- Built-in neural translation supports more than 30 languages.Read 15 Oct 2026 · pergamon-labs.com
- Trial limits
- The seven-day trial limits product coverage, resource uploads and seats, and exports watermarked PDFs while excluding InDesign packages.Read 15 Oct 2026 · support.pergamon-labs.com
- Version control
- Document version history supports comparison and restoring earlier versions.Read 15 Oct 2026 · pergamon-labs.com
Plans and prices
Strong points and limits
Strong points
- Accepts specifications, documents, video, audio, and images
- Translation available in 30+ languages
- More than 200 pre-built product blueprints
- Exports include PDF, InDesign, HTML, and XML
- Data encrypted at rest and in transit
Limits
- No free plan; trial lasts 7 days
- Trial limits users to one manual and restricted exports
- Export formats depend on plan
- Brands retain final responsibility for documentation compliance
Who it suits
It is aimed at product teams, D2C sellers, brands, retailers, manufacturers, importers, compliance teams, and technical writers producing EU-market documentation. Its inputs and translation tools may suit teams working from varied reference materials and multiple languages.
Verdict
Pergamon combines source-material intake, structured manual authoring, translation, and multiple export options for product documentation. Plan-dependent formats and restricted trial exports are worth considering, and compliance responsibility remains with the brand owner.
Where Specifiction places it
- AI Documentation Generators#10 of 288.7