Skip to content
SPECIFICTION
Get listed

Scribe

scribe.com

From $17/mo Free plan WebWindowsmacOSAPIBrowser extension
Visit scribe.com
Spec score 9.0 #2 of 30 in SOP Software

What it is

Scribe captures workflows and turns them into step-by-step guides and process documentation. Its Chrome and Edge extensions capture website processes, while the desktop app works with desktop applications and multiple monitors. Mobile and tablet users can upload images or screenshots. Guides can be edited with AI-generated titles and descriptions, company branding, GIFs, formatted text, tips, alerts, and screenshot edits. Screenshot redaction can be automatic, manual, or enforced by an administrator. Teams can share guides by email, add them to help centers, or embed them in knowledge bases; reporting includes views, completions, viewer activity, and feedback. Featured integrations include Confluence, SharePoint, Microsoft Teams, Slack, Salesforce Knowledge, Zendesk, and HubSpot. Scribe says workflow context can be provided to AI tools through MCP or API. Its core guide creation does not use AI, though supporting AI features use third-party services; Enterprise customers can opt out of AI features. Security controls include SSO, role-based access, custom permissions, audit logs, and IP whitelisting. Basic is free. Paid plans start at $13/user/mo billed annually; Pro plans have seat minimums, while Enterprise pricing is custom.

Spec sheet

What it does
Scribe automatically captures workflows and turns them into editable step-by-step guides with screenshots.Read 15 Oct 2026 · scribe.com
Integrations
Listed integrations include ChatGPT, Claude, Cursor, Confluence, SharePoint, Teams, Slack, Salesforce Knowledge, Zendesk, HubSpot, Notion, ClickUp, WordPress, Airtable, Miro and Docebo.Read 15 Oct 2026 · scribe.com
Compliance
Scribe states that it maintains SOC 2 Type II and supports HIPAA, FERPA, GDPR and US state privacy-law compliance.Read 15 Oct 2026 · scribe.com
Headquarters
San Francisco, California, United StatesRead 28 Sep 2026 · scribe.com
AI capture
Scribe uses AI to turn work already completed into Scribes without requiring a new recording.Read 15 Oct 2026 · scribe.com
AI features
Scribe says its core automatic step-by-step guide creation does not use AI, while supporting AI features use third-party services; Enterprise customers can opt out of AI features.Read 29 Sep 2026 · scribe.com
API and MCP
Scribe says teams can provide workflow context to AI tools via MCP or API and links to documentation for both.Read 29 Sep 2026 · scribe.com
API authentication
API requests use an X-API-Key header with keys generated in Scribe settings.Read 15 Oct 2026 · support.scribehow.com
API availability
The enterprise search API is available to Enterprise Grid and Global customers and searches organization documents.Read 15 Oct 2026 · support.scribehow.com
API endpoints
The documented API exposes POST /v1/search/ and GET /v1/teams/ endpoints and returns up to 15 search results per request.Read 15 Oct 2026 · support.scribehow.com
Automatic documentation
The platform records a process as users work and generates written instructions automatically.Read 15 Oct 2026 · businesswire.com
Capture
Scribe says its Chrome or Edge extension captures website processes, its desktop app works with desktop applications and multiple monitors, and mobile and tablet users can upload images or screenshots.Read 29 Sep 2026 · scribe.com
Company facts
LinkedIn lists Scribe as privately held, founded in 2019, headquartered in San Francisco and employing 201–500 people.Read 15 Oct 2026 · linkedin.com
Company identity
The product is operated by Colony Labs, Inc., trading as Scribe.Read 15 Oct 2026 · scribe.com
Desktop and extension apps
The site links to desktop apps for Windows and Mac and browser extensions for Chrome and Edge.Read 29 Sep 2026 · scribe.com
Desktop requirements
The desktop app supports Windows 10 or later and macOS 14 or later, with separate Apple Silicon and Intel installers.Read 15 Oct 2026 · okta.scribehow.com
Documentation depth
The support portal covers capture, editing, sharing/export, billing, team administration and VDI use, with API Swagger and ReDoc links.Read 15 Oct 2026 · support.scribehow.com
Funding news
Scribe announced in October 2021 that it had raised $30 million, comprising a $22 million Series A and an $8 million seed round.Read 15 Oct 2026 · businesswire.com
Guide editing
Users can generate guide titles and descriptions with AI, add company branding, create GIFs, format text, add tips and alerts, and edit screenshots.Read 29 Sep 2026 · scribe.com
Licence
Scribe's terms state that the company owns its software and site content; no open-source licence is offered for the product.Read 15 Oct 2026 · scribe.com
Limit: editor and screenshots
A Capterra reviewer reports that the editor can feel clunky and screenshots sometimes need adjustment to highlight the intended area.Read 15 Oct 2026 · capterra.com
Limit: integrations and workflow logic
An independent review says integrations are limited and complex workflows may require workarounds, with no workflow automation, approvals or conditional steps.Read 15 Oct 2026 · thedigitalprojectmanager.com
Limit: pricing and plan gating
Reviewers note that desktop/mobile capture requires a paid subscription and that the free tier is mainly for web workflows.Read 15 Oct 2026 · capterra.com
Limit: Trustpilot complaints
Trustpilot complaints include dissatisfaction that the product is not a conventional video recorder and objections to repeated advertising.Read 15 Oct 2026 · uk.trustpilot.com
MCP
Scribe advertises an MCP integration and links to separate MCP documentation for AI tools.Read 15 Oct 2026 · scribe.com
Notable release
The browser-extension changelog dated October 13, 2026 records fixes for team-switch persistence, managed-device sign-in and dark-theme microphone selection.Read 15 Oct 2026 · scribe.com
Pages
Pages combine multiple Scribe guides with text, videos and links in one document.Read 15 Oct 2026 · scribe.com
Praise: ease of use
Reviewers commonly describe recording a workflow, editing the generated steps and sharing the result as easy to learn.Read 15 Oct 2026 · trustradius.com
Praise: onboarding and training
Reviewers say Scribe reduces repeated questions and helps standardize onboarding and employee training.Read 15 Oct 2026 · softwareadvice.com
Praise: time savings
Independent reviewers repeatedly praise automatic capture for saving substantial time when creating SOPs and training materials.Read 15 Oct 2026 · capterra.com
Rating on Capterra
4.8 out of 5 from 41 reviewsRead 15 Oct 2026 · capterra.com
Rating on Chrome Web Store
4.5 out of 5 from 836 ratingsRead 15 Oct 2026 · chromewebstore.google.com
Rating on G2
4.8 out of 5 from 973 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.0 out of 5 from 1 reviewRead 15 Oct 2026 · gartner.com
Rating on Software Advice
4.8 out of 5 from 41 reviewsRead 15 Oct 2026 · softwareadvice.com
Rating on Trustpilot
2.9 out of 5 from 27 reviewsRead 15 Oct 2026 · uk.trustpilot.com
Rating on TrustRadius
10.0 out of 10 from 1 rating for likelihood to recommend; other Scribe metrics show zero ratingsRead 15 Oct 2026 · trustradius.com
Redaction
Scribe offers automatic, manual, and admin-enforced redaction of sensitive information in screenshots.Read 29 Sep 2026 · scribe.com
Security controls
Security features include admin-enforced, automatic and manual redaction, authenticated viewers, RBAC, SSO, SCIM, domain control, audit logs and IP allowlisting.Read 15 Oct 2026 · scribe.com
Sharing and analytics
Guides can be shared by email, uploaded to help centers, or embedded in knowledge bases; Scribe also reports views, completions, viewer activity, and feedback.Read 29 Sep 2026 · scribe.com
Sharing and export
Guides can be shared by link, embedded, or exported to PDF, HTML and Markdown on paid plans.Read 15 Oct 2026 · scribe.com
Who it serves
Scribe describes uses including documenting processes and SOPs, training teammates, implementing software, onboarding new hires, and powering AI agents.Read 29 Sep 2026 · scribe.com
Workflow insights
Scribe Insights show who viewed or completed guides and how recently.Read 15 Oct 2026 · scribe.com

Plans and prices

Basic Free Free Works with any web app · quick customization · shareable by link and embed Read 15 Oct 2026 · scribe.com
Pro Team $17 a month $17 monthly or $13 yearly per seat; starts at 5 seats Everything in Pro Personal · team comments · web, mobile and desktop capture · branding · exports Read 15 Oct 2026 · scribe.com
Pro Personal $35 a month $35 monthly or $25 yearly per seat; starts at 1 seat Web, mobile and desktop capture · company branding · screenshot editing/redaction · PDF, HTML and Markdown export Read 15 Oct 2026 · scribe.com
Enterprise Priced on request Custom pricing PII/PHI auto-redaction · SSO · Creator, Viewer and Admin roles · governance · centralized user/document management · translations Read 15 Oct 2026 · scribe.com

Every Scribe plan and price →

Strong points and limits

Strong points

  • Free Basic plan is available.
  • Captures web and desktop workflows.
  • Offers automatic, manual, and admin-enforced redaction.
  • Reports guide views, completions, and feedback.
  • Lists SSO, SCIM, and audit logs.

Limits

  • Pro Team starts at five seats.
  • Pro Personal starts at one seat.
  • Paid plans start at $13/user/mo billed annually.
  • Enterprise pricing is custom.

Who it suits

Scribe suits teams documenting processes, training colleagues, onboarding new hires, or sharing procedural guides in knowledge bases. Its security controls and integrations may also suit organizations managing access and documentation centrally.

Scribe in depth

Read the full write-up

Scribe is workflow documentation software for teams that need to turn procedures into guides for training, onboarding, or operational use. Its broad capture options and distribution controls make it a strong fit for shared documentation; the trade-off is that full desktop capture and editing tools require a paid plan.

Overview

Scribe’s main advantage is connecting workflow capture to guide publishing and completion reporting. Teams can capture website processes in Chrome or Edge, record desktop applications across multiple monitors, or build guides from mobile and tablet screenshots. That makes it useful across mixed work environments, although image uploads on mobile are less direct than automatic capture.

Guides can be shared by email, embedded in knowledge bases, or uploaded to help centers. Reporting on views, completions, viewer activity, and feedback helps process owners assess whether instructions are reaching and serving their audience. Integrations include Confluence, SharePoint, Microsoft Teams, Slack, Salesforce Knowledge, Zendesk, and HubSpot, alongside AI tools such as Copilot, Claude, ChatGPT, and Cursor. Teams can also provide workflow context to AI tools through MCP or the API.

Key features

Guide editing and distribution

Editors can generate titles and descriptions with AI, add company branding, GIFs, formatted text, tips, and alerts, and edit screenshots. These options help turn a captured sequence into a more finished internal guide, but branding and screenshot editing are paid-plan features. Sharing routes and completion metrics make Scribe more than a capture utility: it can support a repeatable documentation and training process.

Privacy, access, and AI

Automatic, manual, and admin-enforced screenshot redaction address a practical risk in process documentation: exposing sensitive information captured during a workflow. Security controls include authenticated viewers, role-based access, custom permissions, SSO, SCIM, domain control, audit logs, and IP whitelisting. Scribe lists SOC 2 Type II, HIPAA, FERPA, GDPR, and US state privacy laws among its compliance areas.

The core automatic step-by-step guide creation is not AI-based; supporting AI features use third-party services. Enterprise customers can opt out of AI features, a useful distinction for teams weighing AI assistance against their data requirements.

Pricing

Scribe has a free Basic plan and paid tiers. Basic costs nothing and covers any web app, quick customization, and sharing by link or embed. It is a sensible way to document browser-based procedures, but it does not include the broader app coverage and editing features of Pro Personal.

Pro Personal is billed $35 monthly or $25 per seat per month yearly, starting at one seat. It adds web, mobile, and desktop app support, company branding, screenshot editing and redaction, and PDF, HTML, and Markdown export. It suits an individual or small documentation operation that needs those capture and publishing capabilities. The price note gives a paid starting price of $13/user/mo (annual), reflecting Pro Team’s lower per-seat annual rate at its minimum seat count.

Pro Team starts at five seats and is billed $1,713 a month, with the stated rates of $17 monthly or $13 per seat per month yearly. It includes Pro Personal features plus comments, making it the better fit for teams that need collaborative review; the five-seat minimum makes it less suitable for a small group. Enterprise has custom pricing and adds auto-redaction of PII and PHI, SSO, user roles, data governance, central user and document management, and language translations. It is aimed at organizations needing centralized governance, rather than buyers looking for a published per-seat rate.

Platforms

Scribe supports web, Windows, macOS, browser extensions, and API access. Its site links to desktop apps for Windows and Mac and extensions for Chrome and Edge. Mobile and tablet users can upload images or screenshots; mobile is not described as an automatic capture app.

Who it's for

Scribe is a good choice for process owners documenting SOPs, teams training colleagues or onboarding new hires, and organizations distributing instructions through help centers and knowledge bases. Completion reporting and access controls suit teams that need to manage guide use, while the desktop app extends its usefulness beyond browser-only procedures. Buyers who only need free web capture can start with Basic; those needing desktop capture, screenshot redaction, or company branding should expect to pay.

Pros and cons

Pro: Captures web and desktop workflows, including multiple monitors, so documentation can cover more than browser tasks.

Pro: Redaction options, access controls, and viewer reporting support safer distribution and follow-through on guides.

Pro: Email, embeds, help-center uploads, integrations, API, and MCP give teams several ways to put guides and workflow context to use.

Con: The free plan is limited to web apps, while desktop and mobile support and screenshot editing require Pro Personal or higher.

Con: Pro Team starts at five seats, so its lower annual per-seat rate does not make it a fit for a one-person buyer.

Con: Supporting AI features rely on third-party services, although Enterprise customers can opt out.

Alternatives

Choose Guidde if a free allowance of up to 25 how-to videos, web capture, and voiceover recording better matches a video-led workflow. CompassDocs is worth considering when self-hosting, AGPL-3.0 licensing, and unlimited users and documents matter more than Scribe’s capture-and-guide workflow. Pick Tango for a free browser-capture option limited to five shared workflows and up to 10 workspace users, or its Pro Team plan at $15.00 for teams meeting its 3+ user annual-billing terms.

SOPGalaxy may suit teams comparing per-user SOP plans: its Starter is $6.00 per month with limits of 15 users and 100 SOPs, plus AI tokens and active suggestions. Whale offers a free tier for 10 members, one creator, and 20 Playbook items, making it an option for small teams with those needs. For quality management workflows, compare Q-Hub, whose Starter is £85 /month for one Full user and five Basic users. Qualsys EQMS is another paid option in the quality-management category.

SweetProcess is an alternative for buyers seeking a paid process-management product; its Monthly Plan is $99 a month for up to 10 users, with $5/month for each additional user.

Browse SOP Software, Standard Operating Procedure Software, AI Knowledge Base Software, AI Documentation Generators, IT Knowledge Base Software, and Knowledge Management Software for category options.

Verdict

Scribe is best for teams that need to capture procedures across web and desktop apps, refine them into branded guides, and track whether people complete them. Its mix of redaction, access controls, and publishing routes is the strongest reason to choose it. Look elsewhere if a free plan must cover desktop work or if a five-seat minimum makes the paid team plan impractical.

Verdict

Scribe combines workflow capture, guide editing, sharing, and completion reporting, with controls for screenshot redaction and user access. Note that its core guide creation is not AI-based, while supporting AI features use third-party services.

Where Specifiction places it

Alternatives to ScribeAll alternatives →