Scribe vs Whale
Scribe
scribe.com
Whale
usewhale.ioSide by side
| Figure | Scribe | Whale |
|---|---|---|
| Price from | $17/mo | $249/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · SOP Software | 9.0 (#2) | 8.7 (#5) |
| Spec score · Standard Operating Procedure Software | 9.0 (#2) | 8.6 (#5) |
| Headquarters | San Francisco, California, United States | Ghent, Belgium |
| Integrations | Listed integrations include ChatGPT, Claude, Cursor, Confluence, SharePoint, Teams, Slack, Salesforce Knowledge, Zendesk, HubSpot, Notion, ClickUp, WordPress, Airtable, Miro and Docebo. | Listed integrations include Slack, Salesforce, HubSpot, Microsoft tools, Google Drive, OneDrive, BambooHR, ADP, Asana, monday.com, Zapier and Zoho. |
| Limit: Trustpilot complaints | Trustpilot complaints include dissatisfaction that the product is not a conventional video recorder and objections to repeated advertising. | Trustpilot complaints include slow live-chat responses, quickly depleted credits, unclear credit purchasing and difficulty unsubscribing from emails. |
| MCP | Scribe advertises an MCP integration and links to separate MCP documentation for AI tools. | Whale provides a remote MCP server usable with Claude, OpenAI, Gemini and other MCP clients; OAuth and Whale permissions govern access. |
| Rating on Capterra | 4.8 out of 5 from 41 reviews | 3.7 out of 5 from 6 reviews |
| Rating on Chrome Web Store | 4.5 out of 5 from 836 ratings | 3.3 out of 5 from 3 ratings for Whale CoCreator |
| Rating on G2 | 4.8 out of 5 from 973 reviews | 4.8 out of 5 from 209 reviews |
| Rating on Gartner Peer Insights | 4.0 out of 5 from 1 review | 4.0 out of 5 from 1 rating |
| Rating on Trustpilot | 2.9 out of 5 from 27 reviews | 2.8 out of 5 from 4 reviews |
| What it does | Scribe automatically captures workflows and turns them into editable step-by-step guides with screenshots. | Whale is an AI-powered platform for capturing, sharing and managing standard operating procedures and training. |
| Who it serves | Scribe describes uses including documenting processes and SOPs, training teammates, implementing software, onboarding new hires, and powering AI agents. | Whale says it serves most industries, including financial services, manufacturing, retail, construction, and IT services. |
Plans
Scribe
- BasicFree
- Pro Team$17 a month
- Pro Personal$35 a month
- EnterprisePriced on request
In their own words
Scribe
Scribe captures workflows and turns them into step-by-step guides and process documentation. Its Chrome and Edge extensions capture website processes, while the desktop app works with desktop applications and multiple monitors. Mobile and tablet users can upload images or screenshots. Guides can be edited with AI-generated titles and descriptions, company branding, GIFs, formatted text, tips, alerts, and screenshot edits. Screenshot redaction can be automatic, manual, or enforced by an administrator. Teams can share guides by email, add them to help centers, or embed them in knowledge bases; reporting includes views, completions, viewer activity, and feedback. Featured integrations include Confluence, SharePoint, Microsoft Teams, Slack, Salesforce Knowledge, Zendesk, and HubSpot. Scribe says workflow context can be provided to AI tools through MCP or API. Its core guide creation does not use AI, though supporting AI features use third-party services; Enterprise customers can opt out of AI features. Security controls include SSO, role-based access, custom permissions, audit logs, and IP whitelisting. Basic is free. Paid plans start at $13/user/mo billed annually; Pro plans have seat minimums, while Enterprise pricing is custom.
Whale
Whale is an AI-powered platform for documenting procedures, organizing company knowledge, and training employees. Its Step Recorder captures clicks, video, annotated screenshots, and written instructions. Alice can draft SOPs from prompts or imported Word files, PDFs, PowerPoints, and uploaded videos. Training Flows arrange playbooks, videos, and quizzes into sequences, with assignments by role or group and completion tracking. Employees can reach documented knowledge through a browser extension, mobile access, QR code sharing, or AI chat. Listed integrations include Google Drive, OneDrive, HubSpot, Salesforce, Slack, Gmail, Zapier, and BambooHR. Whale MCP works with Claude, OpenAI, Gemini, and other MCP-compatible tools, and Whale says it is included on every plan at no extra cost. Whale states that it is SOC 2 and GDPR compliant and HIPAA ready, with customer data encrypted at rest and in transit. The free plan includes 10 members, one creator, 20 Playbook items, and 20 AI credits. Scale costs $249 a month billed yearly.