DocuSign eSignature vs Sertifi API

DocuSign eSignature is a cloud service for sending, signing, and managing agreements. Signers can complete documents on any device without an account. Listed tools include document templates, bulk sending, signature ordering, approval workflows, renewal tracking, audit trails, and API access. A free plan and 30-day trial are available. The listed plan prices are $11 a month for Personal, $30 a month per user for Standard, and $45 a month per user for Business Pro; each is billed monthly with an annual commitment. Personal includes five envelopes per month, while Standard and Business Pro include 100 envelopes per user per year. More than 1,100 pre-built integrations are available, and SMS sending starts at $0.36 per delivery. Enhanced plans list centralized organization management, single sign-on, and 24/7 live technical support. The plans table lists ISO 27001, SOC 2 Type II, WCAG 2.0 Level AA, and GDPR. DocuSign was founded in 2003 and is headquartered in San Francisco, California.

Sertifi API provides REST, SOAP, and Travel Company Authorizations paths for integrating Sertifi signing and payment workflows. REST documentation covers creating folders and documents, inviting signers, and adding payment requests; a REST key is obtained through a Customer Success Manager or support ticket. Sertifi’s e-signature service targets hospitality businesses and supports contracts, BEOs, HR paperwork, and other documents. Signers can work from any device and location, while templates, reminders, and payment requests support the workflow. Named integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud Service, Salesforce, and payment processors. The offering lists seven SDK languages, embedded signing, a workflow status API, 17 webhook event types, signed-file retrieval, and a sandbox. Sertifi states that connections use TLS 1.2, with SOC 2 Type 2 and ISO 27001 compliant facilities, PCI Level 1 validation, HIPAA compliance, and annual audits. Signed documents remain in its portal for one year; emailed PDFs remain available indefinitely.