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SPECIFICTION
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Sertifi API

corp.sertifi.com

Free plan WebAPI

What it is

Sertifi API provides REST, SOAP, and Travel Company Authorizations paths for integrating Sertifi signing and payment workflows. REST documentation covers creating folders and documents, inviting signers, and adding payment requests; a REST key is obtained through a Customer Success Manager or support ticket. Sertifi’s e-signature service targets hospitality businesses and supports contracts, BEOs, HR paperwork, and other documents. Signers can work from any device and location, while templates, reminders, and payment requests support the workflow. Named integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud Service, Salesforce, and payment processors. The offering lists seven SDK languages, embedded signing, a workflow status API, 17 webhook event types, signed-file retrieval, and a sandbox. Sertifi states that connections use TLS 1.2, with SOC 2 Type 2 and ISO 27001 compliant facilities, PCI Level 1 validation, HIPAA compliance, and annual audits. Signed documents remain in its portal for one year; emailed PDFs remain available indefinitely.

Spec sheet

Integrations
Named integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud Service, Salesforce, and several payment processors.Read 8 Oct 2026 · corp.sertifi.com
Security
The security page states that connections use TLS 1.2 and identifies SOC 2 Type 2 and ISO 27001 compliant data facilities.Read 8 Oct 2026 · corp.sertifi.com
Compliance
Sertifi states that it is PCI Level 1 validated, HIPAA compliant, SOC 1 Type 2 and SOC 2 Type 2 compliant, and conducts annual audits.Read 8 Oct 2026 · corp.sertifi.com
Support
The Developer Center directs users to its Support Center and says they can contact the support team through its Support widget.Read 8 Oct 2026 · corp.sertifi.com
Headquarters
Chicago, Illinois, United StatesRead 28 Sep 2026 · corp.sertifi.com
Company
Sertifi says it has been acquired by Flywire and that more than 20,000 hospitality locations across 150+ countries trust its solutions.Read 8 Oct 2026 · corp.sertifi.com
API access
A Sertifi REST API key can be obtained through a Customer Success Manager or by submitting a support ticket.Read 8 Oct 2026 · sertifi.readme.io
API choices
The Developer Center offers REST, SOAP, and Travel Company Authorizations API paths for integration development.Read 8 Oct 2026 · corp.sertifi.com
API workflow
The REST API documentation describes creating folders and documents, inviting signers, and adding payment requests to a folder.Read 8 Oct 2026 · corp.sertifi.com
Audit trail
Sertifi says its transaction audit trail records document access and signing details, including date, IP address, email address, hash record, and signing method.Read 8 Oct 2026 · corp.sertifi.com
Availability
The company states that its service has 99.9% SLA uptime guarantees and is monitored 24 hours a day, 365 days a year.Read 8 Oct 2026 · corp.sertifi.com
Document retention
Signed documents remain in a Sertifi portal for one year, while the PDF copy emailed at signing is available indefinitely.Read 8 Oct 2026 · corp.sertifi.com
Signing
Sertifi lets customers sign contracts from any device and location, request payments with signatures, and use automated reminders and templates.Read 8 Oct 2026 · corp.sertifi.com
Target market
Sertifi describes its e-signature solution as an all-in-one experience designed for hospitality businesses and says it supports contracts, BEOs, HR paperwork, and other documents.Read 8 Oct 2026 · corp.sertifi.com

Plans and prices

Free Travel Company Authorizations Free Travel Company Authorizations: receive credit and virtual card details originally captured by a travel or payment company Read 8 Oct 2026 · corp.sertifi.com
Build-your-own package Priced on request Custom package; contact a Sertifi account manager Read 8 Oct 2026 · corp.sertifi.com
Essentials Priced on request Hotel & Lodging: choose a Front Office or Back Office package; Event & Venue and Travel Advisor: SertifiPay payments plus either e-Signatures or Authorizations Read 8 Oct 2026 · corp.sertifi.com
Premium Priced on request Hotel & Lodging: e-Signatures, payments, and authorizations; Event & Venue and Travel Advisor: SertifiPay payments, e-Signatures, and authorizations Read 8 Oct 2026 · corp.sertifi.com
Travel Management Companies Priced on request Open API access for integration development; access to hotels subscribed to receive payment e-confirmations via integrations Read 8 Oct 2026 · corp.sertifi.com

Every Sertifi API plan and price →

Strong points and limits

Strong points

  • REST, SOAP, and authorization APIs
  • Supports embedded signing
  • Provides sandbox access
  • Offers signed-file retrieval
  • Lists 17 webhook event types

Limits

  • Pricing is available on request
  • REST keys require customer support contact
  • Portal retention lasts one year

Who it suits

It suits hospitality and travel organizations that need API-based signing, authorizations, payments, or document workflows. Developers can use REST, SOAP, or the Travel Company Authorizations path with a sandbox and webhook support.

Verdict

Sertifi API covers hospitality-oriented signing and payment integrations with multiple API paths and operational controls. Teams should confirm package pricing, API access arrangements, and document-retention needs before choosing it.

Where Specifiction places it

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