Docusnap vs N-able Passportal
Docusnap
docusnap.comN-able Passportal
n-able.comSide by side
| Figure | Docusnap | N-able Passportal |
|---|---|---|
| Price from | €38.75/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 4 | 1 |
| Spec score · IT Documentation Software | 8.6 (#3) | 7.7 (#12) |
| Spec score · Network Documentation Software | 8.6 (#6) | 7.8 (#15) |
| Spec score · IT Knowledge Base Software | 8.6 (#16) | 7.8 (#42) |
| Documentation | Docusnap generates network maps and reports from inventory data. | Its Documentation Manager centralizes IT documentation and supports linked assets, articles, and passwords. |
| Founded | 2004 | 2000 |
| Free plan | No | No |
| Headquarters | Kiefersfelden, Bavaria, Germany | Burlington, Massachusetts, United States |
| Integrations | Docusnap offers export and import functions, while Docusnap365 provides a REST API and Zapier integration. | The maker lists integrations including ConnectWise Automate, Datto RMM, and Kaseya VSA. |
| Purpose | Docusnap inventories IT infrastructure and provides IT documentation, ISMS, IT asset management and security analysis. | Passportal is a cloud-based privileged access management solution that helps manage credentials and privileged client knowledge. |
| Security | The maker states that Docusnap is GDPR compliant and ISO 27001 certified, and that Docusnap365 is hosted in Europe. | N-able says Passportal uses unique organization keys and that N-able cannot access or decrypt customer data. |
Plans
Docusnap
- Docusnap€465 a year
- Docusnap365€465 a year
- Docusnap 15€1,499 a year
- Docusnap365Priced on request
In their own words
Docusnap
Docusnap inventories IT infrastructure and uses that data to produce documentation, network maps, and reports. Its scope includes IT asset management, permission analysis, license management, and security analysis. The locally installed product discovers infrastructure without installing agents on target systems; Docusnap365 is a cloud service with automatic updates and a REST interface. Integration options include export and import functions, a bidirectional REST API, an MCP interface, Zapier, and CSV and Excel imports. Docusnap365 provides a structural foundation for ISO 27001, NIS2, DORA, and BSI IT-Grundschutz, but does not certify or conduct audits. The maker says Docusnap is GDPR compliant and ISO 27001 certified; Docusnap365 is hosted in Europe, and its AI model is hosted in the EU without data transfer to external AI providers. Listed annual prices start at €465.00 per year for Docusnap and Docusnap365; Docusnap 15 costs €1,499.00 per year and includes all modules. Trials are available for 30 days for the locally installed product and 14 days for Docusnap365.
N-able Passportal
N-able Passportal has no write-up on Specifiction yet; its figures are above.