Docyt vs Puzzle
Docyt
docyt.comPuzzle
puzzle.ioSide by side
| Figure | Docyt | Puzzle |
|---|---|---|
| Price from | $99/mo | $30/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 12 |
| Spec score · AI Accounting Software | 9.0 (#2) | 8.5 (#10) |
| Documentation and support | Docyt links to a knowledge center with guides and templates, and says customers can contact their account manager or support team. | The help center includes a page-by-page walkthrough covering inbox, dashboard, close checklist, accounting, transactions and integrations. |
| Funding | Docyt says it closed a $12 million pre-Series B round led by Pivot Investment Partners in August 2025. | General Catalyst announced a $15 million Series A for Puzzle in February 2023 and said total funding then reached $20 million. |
| Integrations | Docyt lists connections for hotel PMS, POS, payroll, banks and card programs, and general ledgers including QuickBooks Online, Sage Intacct, NetSuite, and Xero. | Supported connections include Stripe, Mercury, Brex, Ramp, Gusto, Rippling, Deel, Central, Bill.com, Plaid and Joiin. |
| Licence | AlternativeTo classifies Docyt as proprietary commercial software. | Puzzle publishes no open-source licence and presents the product as hosted accounting software accessed through its web application. |
| Praise: automation | G2 reviewer summaries describe time savings from automating bookkeeping and back-office tasks as a product benefit. | Independent user-feedback analysis reports recurring praise for automated bookkeeping, real-time bank synchronization and reduced manual entry. |
| Product | Docyt describes itself as an AI-native ERP combining payments, accounting and business intelligence for hotels, restaurants, retailers and franchises. | Puzzle describes itself as AI-powered accounting software with a modern general ledger and real-time financials. |
| Rating on Trustpilot | 3.2 out of 5 from 1 review | 3.2 out of 5 from 1 review |
| Security | Docyt says it maintains SOC 2 Type II compliance and encrypts data at rest with AES-256 and in transit with TLS. | Puzzle says its data is encrypted using AES 256-bit encryption and its data integrations are read-only. |
| Support | The security page says Docyt replies to demo inquiries within one business day, and the integrations page lists [email protected] for support contact. | The pricing page lists priority support on Complete and Scale, and dedicated onboarding and support on Scale. |
Plans
Docyt
- Accountant CopilotFree
- Profitbooks$99 a month
- Enterprise Suite$299 a month
- Starting price$299 a month
- Custom SuitePriced on request
Puzzle
- R&D Study$1.50, paid once
- Starter$30 a month
- Core$72 a month
- Complete$120 a month
- Migration$149, paid once
- Migration add-on$149, paid once
- Core + Expert Reviewed Bookkeeping$171 a month
- Expert Reviewed service$171 a month
- Catch-up bookkeeping$300 a month
- Catch-up bookkeeping add-on$300 a month
In their own words
Docyt
Docyt is a cloud ERP combining accounting, payments, and business intelligence for hotels, restaurants, retailers, and franchises. Its accounting suite automates revenue reconciliation, ongoing bank and card reconciliation, and month-end close on Docyt’s ledger. Payment tools include bill pay, corporate cards, receivables, vendor management, and budget controls. For reporting, it offers daily flash reports, USALI reporting, budgeting, forecasting, and scenario planning. Docyt connects to POS and business management systems to bring in revenue, customer, and transaction data, with integrations listed across hospitality, retail, restaurant, SaaS, ERP, and accounting systems. Its mobile app supports expense management, transaction categorization, revenue tracking, and financial reports. Docyt says data is encrypted at rest with AES-256 and in transit with TLS, and that customer data is not used to train models for other companies or sent to public models for training. The free Accountant Copilot plan includes AI categorization, bank and card reconciliation, month-end close automation, and QuickBooks Online integration. Profitbooks is $99 a month per entity, and a 7-day trial is listed.
Puzzle
Puzzle is AI-powered accounting software built around a general ledger and real-time financials. It supports cash and accrual accounting from the same underlying ledger. Puzzle Chat answers business questions in plain English, while Cowork can match invoices to payments and find subscriptions for review. AI agents can categorize transactions, reconcile accounts, and flag exceptions; users can review and edit these actions before financial statements are finalized. The listed integrations include Stripe, Ramp, Brex, Mercury, Gusto, Rippling, Deel, Meow, Causal, Runway, Bill.com, Central, MyRunwayHealth, and Joiin. Puzzle says integrations are read-only, data is encrypted using AES 256-bit encryption, and customers own their data. The company also states it is SOC 2 compliant, with role-based access, encryption in transit and at rest, and audit traceability for user activity and approvals. Puzzle is designed for startups and small and medium businesses, with services described as scaling from pre-seed to Series B. Customers can buy software alone or pair it with bookkeeping services. Starter costs $30 a month; there is no free plan, and a 14-day trial is listed.