Dojo vs Helcim
Dojo
dojo.techHelcim
helcim.comSide by side
| Figure | Dojo | Helcim |
|---|---|---|
| Price from | £11.99/mo | $0.40/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 11 | 6 |
| Spec score · Virtual Terminal Software | 9.2 (#1) | 9.1 (#2) |
| Developer documentation | Documentation includes API explorers, OpenAPI specifications, code samples, integration guides, changelog entries and LLM-friendly documentation files. | Helcim publishes API guides, API reference pages, authentication instructions and a changelog in its developer documentation. |
| Funding news | Dojo announced a $190 million investment from Vitruvian Partners on 28 May 2025, described as its first equity raise. | Helcim announced a $53 million Series C led by BDC Capital's Growth Venture Fund on August 21, 2026. |
| Headquarters | London, United Kingdom | Helcim lists its primary headquarters at 440 2 Ave SW, Suite 400, Calgary, Alberta T2P 5E9, Canada. |
| Intended customers | Dojo describes its services for businesses ranging from cafes and other small businesses to expanding enterprises, and lists hospitality, leisure, and service industries. | Helcim describes its mission as serving small businesses with a transparent, affordable payments partner. |
| Online checkout | Merchants can integrate Dojo online checkout with existing websites using plugins or the API. | Merchants can build a no-code online checkout or storefront and synchronize its catalog with POS inventory. |
| Payment links | Payment links let merchants accept payments remotely by sharing a unique link. | Payment pages and links let merchants request payment by email or SMS. |
| Product | Dojo provides card payment services and card machines for small businesses and enterprises, with in-person, website, and phone payment options. | Helcim provides payment processing tools for businesses to accept payments in person, online, by invoice, or through a virtual terminal. |
| Rating on G2 | 4.9 out of 5 from 5 reviews; the G2 listing describes DOJO AI marketing software rather than Dojo payments. | 3.9 out of 5 from 19 reviews |
| Rating on Trustpilot | 4.2 out of 5 from 5,628 reviews. | 4.0 out of 5 from 1,100 reviews |
| Security | Dojo says all card machines use point-to-point encryption and that this reduces PCI-compliance work to two documents and two questions for many merchants. | Helcim identifies itself as a PCI Level 1 Service Provider and says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. |
| Support | The company advertises UK-based technical support seven days a week, with integrated-payments support from 8am to 11pm. | Helcim offers phone support Monday through Friday 7 a.m.–5 p.m. MT and Saturdays 9 a.m.–5 p.m. MT, and says contact-form questions receive a reply within one business day. |
| Virtual terminal | The virtual terminal supports remote or telephone payments when the cardholder is not present. | A virtual terminal lets merchants key card payments from a computer or tablet for phone and mail orders. |
| What it does | Dojo provides card-payment hardware, online and remote payment services, EPOS integrations and business payment management for merchants. | Helcim is a payment-processing platform for small and medium-sized businesses accepting card, debit and ACH/EFT payments online and in person. |
Plans
Dojo
- Tap to Pay on iPhoneFree
- Transaction rate (below £100,000 annual card turnover)Priced on request
- Plus£11.99 a month
- Dojo Wired (pay monthly)£15 a month
- Dojo Pocket (pay monthly)£20 a month
- Dojo Go Max (pay monthly)£25 a month
- Dojo Go Max (pay upfront)£149, paid once
- Dojo Wired (pay upfront)£179, paid once
- Dojo Pocket (pay upfront)£239, paid once
- Custom pricingPriced on request
Helcim
- Helcim payment processingFree
- Helcim platformFree
- Recurring payments$0.40 a month
- 4G wireless data$7 a month
- Helcim Card Reader$199, paid once
- Helcim Smart Terminal$349, paid once
In their own words
Dojo
Dojo provides card payment services and card machines for businesses taking payments in person, online or by phone. Its Sidekick tools cover payments, refunds, reconciliation and real-time business insights, including across multiple locations. Listed payment features include links, native-currency payments, digital and printed receipts, bill splitting, cashback, tipping and pre-authorisations. Dojo says it partners with over 450 EPOS providers and syncs card-machine transactions with EPOS systems for reconciliation. Integrated payment options include Pay at Table and Pay at Counter; developers can use APIs for online payments and EPOS integrations, mobile integration documentation and a prebuilt checkout page. Dojo lists Android, iOS, web and API availability. The pricing page lists a free Essential plan and free Tap to Pay on iPhone, alongside transaction rates and paid software and hardware plans. Dojo says payment-processing environments are PCI DSS compliant and transmissions use TLS. It also advertises 99.99% uptime and seven-day technical support from 8am to 11pm.
Helcim
Helcim provides businesses with payment processing tools for in-person and online sales, invoices, and virtual-terminal transactions. Its tools include point of sale, online checkout, payment links, recurring payments, invoicing, a customer vault, and an inventory catalog. In-person payments support major payment types such as Apple Pay and Google Pay. Eligible merchants can also accept ACH through invoicing, recurring payments, payment requests, and the Virtual Terminal. Helcim lists integrations with QuickBooks Online, Xero, and WooCommerce, as well as its API and HelcimPay.js for custom integrations and website payments. The Card Vault tokenizes stored payment details for future or recurring payments, while Helcim says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. It identifies itself as a PCI Level 1 Service Provider. The POS app is available for Windows, Mac, iOS, and Android, with listed device requirements. The processing plan costs nothing, with no account monthly fees; transaction rates vary by volume and payment method.