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SPECIFICTION
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Dokiel vs Heretto

Dokiel

doc.scenari.software

Heretto

heretto.com

Side by side

FigureDokielHeretto
Price from€35/mo—
Free planYes—
Free trial——
Open sourceYes—
WebYesYes
WindowsYesYes
macOSYesYes
LinuxYesYes
API—Yes
Self-hostedYes—
Plans published26
Spec score · Technical Documentation Software9.2 (#1)8.1 (#16)
Spec score · Help Authoring Tools9.3 (#1)8.1 (#7)
Company sizeLinkedIn lists Kelis in the 11–50 employee range and identifies it as founded in 2004.LinkedIn lists Heretto as a privately held software-development company with 51–200 employees and headquarters in Rochester, NY.
PurposeDokiel creates technical documentation and training media.Heretto describes its DITA-powered platform as a way for enterprises to create, distribute, and personalize documentation.
SupportScenari provides documentation, tutorials, community training, a forum and access to service providers for assistance.Heretto's help site says users can submit a support request, check existing request status, or email the support team.
What it doesDokiel creates technical documentation and training media for software publishers, manufacturers, IT teams and support services.Heretto is a cloud content-operations platform for creating, managing, personalizing and publishing structured documentation.

Plans

Dokiel

  • DokielFree
  • Dokiel hosting (Scenari Online)€420 a year

Dokiel pricing →

Heretto

  • CCMSPriced on request
  • DeployPriced on request
  • Heretto CCMSPriced on request
  • Heretto DeployPriced on request
  • Heretto PortalPriced on request
  • PortalPriced on request

Heretto pricing →

In their own words

Dokiel

Dokiel is a free authoring tool for technical documentation and training media. It can produce user guides, tutorials, installation guides, specifications, reference websites, e-learning modules and self-assessments. Authors organize content into reusable pieces such as concepts, operating processes, interactive screens and synoptic trees. A single source can be published as PDF, web content or SCORM, and updates to reused pieces propagate to documents that use them. Variables, conditions, profiling and skins let teams adapt content and visual identity. Dokiel supports writing, review and validation in a client-server environment, and uses XML standards to store and exchange content. It can run on an organization's infrastructure or be hosted by a service provider. Options include the Dokiel desktop application, SCENARIchain or the MyScenari desktop application and service. MyScenari online production is available to Scenari association members, and it permits only Opale, Dokiel and OptimOffice document models.

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Heretto

Heretto is a DITA-based platform for enterprises to create, manage, publish, and personalize documentation. Its CCMS combines authoring, version control, branching, workflow management, publishing, and translation management; multiple authors can work in the same file at once without file locking. Governance features include content history, customizable workflows and roles, taxonomy, and metadata. Heretto Deploy distributes centrally stored content through an API for headless publishing. Portal provides a branded self-service site with personalization and granular permissions. Heretto describes CCMS as a SOC 2 Type II certified cloud platform. The web application is compatible with macOS, Windows, and Linux, with Chrome and Firefox officially supported. Heretto lists Deploy, CCMS, and Portal plans, with pricing on request. Portal includes one production and one non-production site, with additional sites available. Heretto says its clients include organizations in high-technology software, manufacturing, insurance, and medical devices. The platform is not designed or optimized for mobile devices or tablets and is not designed for offline use.

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