Dokiel vs Paligo
Dokiel
doc.scenari.softwarePaligo
paligo.netSide by side
| Figure | Dokiel | Paligo |
|---|---|---|
| Price from | €35/mo | $416.67/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 6 |
| Spec score · Technical Documentation Software | 9.2 (#1) | 8.5 (#5) |
| Spec score · Help Authoring Tools | 9.3 (#1) | 8.6 (#3) |
| Support | Scenari provides documentation, tutorials, community training, a forum and access to service providers for assistance. | Business includes standard support; Enterprise includes priority support and guaranteed SLAs, with stated target response times of two hours for urgent and four hours for high-priority issues. |
| What it does | Dokiel creates technical documentation and training media for software publishers, manufacturers, IT teams and support services. | Paligo is a cloud-based component content management system for authoring, managing, translating and publishing technical documentation and knowledge assets. |
Plans
Paligo
- Business$15,000 a year
- Nexus Portal$5,000 a year
- Nexus Portal free tierFree
- Nexus Answers$6,000 a year
- Nexus Answers free tierFree
- EnterprisePriced on request
In their own words
Dokiel
Dokiel is a free authoring tool for technical documentation and training media. It can produce user guides, tutorials, installation guides, specifications, reference websites, e-learning modules and self-assessments. Authors organize content into reusable pieces such as concepts, operating processes, interactive screens and synoptic trees. A single source can be published as PDF, web content or SCORM, and updates to reused pieces propagate to documents that use them. Variables, conditions, profiling and skins let teams adapt content and visual identity. Dokiel supports writing, review and validation in a client-server environment, and uses XML standards to store and exchange content. It can run on an organization's infrastructure or be hosted by a service provider. Options include the Dokiel desktop application, SCENARIchain or the MyScenari desktop application and service. MyScenari online production is available to Scenari association members, and it permits only Opale, Dokiel and OptimOffice document models.
Paligo
Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.