| Price from | $99/mo | $25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 5 |
| Spec score · Knowledge base software | 8.1 (#73) | 8.9 (#10) |
| Publishing audience | both | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. |
| Content analytics | Yes | Yes |
| Custom domain | Yes | A custom domain with free SSL is included with every paid plan starting at Starter. |
| Free plan | Yes | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. |
| Product | Dokly hosts documentation sites and help centers that teams can edit and publish through Dokly. | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. |
| SSO support | Yes | Yes |
| Paid from | 99 | 25 |
| Support | The contact page lists [email protected] for issues with an existing site and says users can contact Gautam directly about pricing or product fit. | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. |