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SPECIFICTION
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Dollu CCaaS vs Telesign Communications Platform

Dollu CCaaS

dollu.com

Telesign Communications Platform

telesign.com

Side by side

FigureDollu CCaaSTelesign Communications Platform
Price from——
Free plan——
Free trial—Yes
Open source——
WebYesYes
APIYesYes
Plans published11
Spec score · Communications Platforms as a Service7.7 (#11)7.2 (#14)
Founded20162005
HeadquartersNoida, IndiaLos Angeles, California, United States
IntegrationsThe browser agent desktop can embed in Salesforce, Microsoft Dynamics, Zendesk, ServiceNow, HubSpot, Freshdesk and Zoho; the specifications also list a REST API.Telesign describes integration partners as organizations that integrate its data and communications capabilities into their offerings.
What it doesCCaaS brings inbound and outbound voice, web chat, email, WhatsApp, SMS, RCS and social messaging into one routing engine and agent desktop.Telesign provides APIs for customer communications, verification, and identity insights.

Plans

Dollu CCaaS

  • Cloud Contact Centre (CCaaS)Priced on request

Dollu CCaaS pricing →

Telesign Communications Platform

  • Telesign Communications PlatformPriced on request

Telesign Communications Platform pricing →

In their own words

Dollu CCaaS

Dollu CCaaS has no write-up on Specifiction yet; its figures are above.

Visit dollu.com

Telesign Communications Platform

Telesign Communications Platform provides APIs for customer communications, verification, and identity insights. Its Messaging API supports SMS, MMS, email, RCS, WhatsApp, and Viber, with routing that can redirect failed messages through another carrier route or channel. Telesign says its SMS API reaches more than 230 countries and territories and 80+ languages. Customers can purchase or lease phone numbers with geographically accurate area and country codes. Developer resources include code samples and SDKs for C#, PHP, curl, Node.js, Python, Java, and Ruby. A trial account is free, requires no credit card, and includes $5 in credit that never expires. The REST API uses TLS 1.2/1.3 and signed requests. Telesign states that it is ISO 27001 certified and HIPAA compliant, and that support is available 24/7 to current customers. The platform is accessed by API and web. Pricing is on request, and the Messaging API is not available for purchase or use in mainland China.

Visit telesign.com