Donor Merchant vs Donorbox
Donor Merchant
donormerchant.com
Donorbox
donorbox.orgSide by side
| Figure | Donor Merchant | Donorbox |
|---|---|---|
| Price from | $29/mo | $80/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Nonprofit Online Donation Software | 7.9 (#18) | 9.1 (#1) |
| Integrations | The pricing page lists Zapier webhooks and Mailchimp sync; the features page also names Make webhooks. | Official integrations include Salesforce, Blackbaud, HubSpot, Rock RMS, Bloomerang, Kindful, Little Green Light, Neon One, Salsa and Planning Center. |
| Support | The maker directs users to its documentation and contact page for help; paid plans offer priority and hands-on support. | Premium includes 24/7 priority support, an Enterprise Customer Success Manager, and guided onboarding. |
Plans
Donorbox
- StandardFree
- Donorbox Live Kiosk (Standard/Pro first device)$80 a month
- Pro$150 a month
- PremiumPriced on request
In their own words
Donor Merchant
Donor Merchant has no write-up on Specifiction yet; its figures are above.
Donorbox
Donorbox provides fundraising tools for nonprofit organizations, including customizable donation forms that can be embedded on an organization’s website. Listed formats include donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, events, and text-to-give. QuickDonate lets donors save payment information for repeat giving. Donorbox says checkout supports 52+ currencies and 15 languages, and its donor CRM features include segmentation and giving insights. Listed integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe, and PayPal; API access is listed on Pro. Payment options through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS, and PADs. Donorbox says it is PCI DSS Level 1 compliant and has SOC 2 Type I and Type II certifications. It also says payment data is tokenized and credit card information is not stored on its servers. Standard is free, with platform fees of 2.95%–3.95% and payment processing fees applying. Pro costs $150 a month, with platform fees of 1.75%–2% and processing fees applying.