Donor Tools vs GiveSmart
Donor Tools
donortools.com
GiveSmart
givesmart.comSide by side
| Figure | Donor Tools | GiveSmart |
|---|---|---|
| Price from | $39/mo | $250/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Nonprofit Fundraising Software | 8.0 (#22) | 8.9 (#4) |
| Spec score · Donor Management Software | 7.9 (#17) | 8.8 (#3) |
| Founded | 2012 | LinkedIn lists the Gesture organization, now GiveSmart, as founded in 2011. |
| Headquarters | Jacksonville, Florida, USA | Momentive Software lists its headquarters at 360 Central Ave, Suite 1120, St. Petersburg, Florida 33701. |
| Payment processing | Online donations use WePay, and the site says users cannot use PayPal or another payment processor. | Credit-card processing is integrated into event and campaign checkout, and organizations can let donors cover transaction fees. |
| Purpose | Donor Tools provides donation management and online giving for nonprofits and NGOs. | GiveSmart provides fundraising and donor management tools for nonprofits, schools, and associations. |
| Support | The terms say technical support is provided only by email. | GiveSmart advertises 24-hour, seven-day support by chat and email, with live agents reachable from the product Help button. |
Plans
GiveSmart
- Pay-As-You-GoFree
- Pay-As-You-GoFree
- Listed starting price$3,000 a year
- Annual Fee SubscriptionPrice not published
In their own words
Donor Tools
Donor Tools has no write-up on Specifiction yet; its figures are above.
GiveSmart
GiveSmart provides fundraising and donor management tools for nonprofits, schools and associations. Its platform covers online fundraising, recurring giving, peer-to-peer campaigns, text-to-donate, auctions and ticketing. Mobile auction bidding supports maximum bids, outbid notifications, item management and self-checkout. Event tools include seating and group management, contactless check-in, guest communication and tax receipts; virtual and hybrid events can add livestreaming, chat, donor recognition and proxy bidding. Campaign reporting includes live reports, dashboards and exports, with receipts and tax letters generated automatically. GiveSmart lists Salesforce, Google Analytics, YouTube and Vimeo among its integrations and supported services. It says its system is PCI and SOC 2 compliant, with encryption, restricted access, vulnerability testing and independent audits. Support includes 24/7 customer service, implementation help, a Help Center and an assigned Client Success Manager. The platform is available on Android, iOS and web. Both pricing models provide full access, unlimited events and campaigns, but prices are available on request; there is no free plan.