Donorfy vs GiveSmart

Donorfy is a fundraising CRM for charities that brings supporter contact details, donation histories, event attendance and communications together. It supports campaign and event management, recurring giving, pledges, donation processing and Gift Aid claims. Charities can use online donation forms, automated receipts, donor segmentation and advanced reporting. Communication preference tools help manage contact choices, and Donorfy describes its contact management as GDPR-compliant. Listed integrations include JustGiving, Enthuse, Stripe, GoCardless, Mailchimp, Dotdigital and Eventbrite. The REST API is included in Professional for building integrations. Donorfy says it is certified to ISO 27001 and ISO 9001. Subscription support ranges from online resources and webinars to live chat, check-ins and a named Customer Success Manager. Essentials costs nothing for up to 250 constituents; a charity or work email is required. A free trial lasts up to 30 days and requires no payment information. Paid plans are billed monthly plus VAT, with prices based on constituent count. Billing uses peak monthly constituents, including archived records, rather than user count. Donorfy says it charges no fee for online donations; payment gateways may charge processing fees.

GiveSmart provides fundraising and donor management tools for nonprofits, schools and associations. Its platform covers online fundraising, recurring giving, peer-to-peer campaigns, text-to-donate, auctions and ticketing. Mobile auction bidding supports maximum bids, outbid notifications, item management and self-checkout. Event tools include seating and group management, contactless check-in, guest communication and tax receipts; virtual and hybrid events can add livestreaming, chat, donor recognition and proxy bidding. Campaign reporting includes live reports, dashboards and exports, with receipts and tax letters generated automatically. GiveSmart lists Salesforce, Google Analytics, YouTube and Vimeo among its integrations and supported services. It says its system is PCI and SOC 2 compliant, with encryption, restricted access, vulnerability testing and independent audits. Support includes 24/7 customer service, implementation help, a Help Center and an assigned Client Success Manager. The platform is available on Android, iOS and web. Both pricing models provide full access, unlimited events and campaigns, but prices are available on request; there is no free plan.