Donr vs Text Request
Donr
donr.comText Request
textrequest.comSide by side
| Figure | Donr | Text Request |
|---|---|---|
| Price from | £5/mo | $575/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 7 |
| Spec score · Nonprofit Text Messaging Software | 7.7 (#14) | 7.9 (#12) |
| Spec score · Nonprofit Text-to-Give Software | 7.7 (#25) | 7.8 (#24) |
| Headquarters | Newcastle upon Tyne, England, UK | Chattanooga, Tennessee, United States |
| Security | Donr says it performs regular security testing across its platform and holds donations separately from business funds in a Barclays client premium account. | Text Request encrypts data in transit and at rest, supports SSO and MFA, and describes its service as 100% cloud-based with redundant servers. |
| Support | Donr lists [email protected] and 0333 4444 777 for charity enquiries, and [email protected] and 0333 4444 111 for supporter enquiries. | Every plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee. |
Plans
Text Request
- Enterprise$575 a month
- High Volume Tier 1$890 a month
- High Volume Tier 2$1,460 a month
- High Volume Tier 3$2,900 a month
- BasicPrice not published
- CorporatePrice not published
- StarterPrice not published
In their own words
Donr
Donr is web-based fundraising technology for UK charities, combining campaign management, text donations, raffles, and reporting. A secure dashboard manages multiple campaigns, while Text Giving accepts one-time or monthly donations through supporters’ phone bills or prepaid credit. Charities can create unlimited keywords, customize messages, collect Gift Aid, and enable recurring donations. Reporting shows donations in real time. Text Raffles support suggested donation amounts and tailored supporter messages, with a free-entry option that Donr says supports relevant gambling-regulation compliance. The service lists direct billing connections with EE, O2, Three, and Vodafone. Donr says it regularly tests platform security, separates donations in a Barclays client premium account, and limits personal-data access to people with a business need. Text Giving and Text Raffles each cost £5 a month, with 5% plus VAT per donation and processing capped at £5 plus VAT per monthly payment.
Text Request
Text Request is business texting software that lets small businesses send messages from their business number. It supports SMS and MMS, two-way conversations, scheduled messages, reminders, and mass texting; Sequences arrange messages around a date important to customers. Its SMS Chat website widget can open a text conversation and gather contact details for follow-up. Businesses can request and collect secure payments through SMS using their own processor or Text Request's. API access, webhooks, and direct integrations include HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. Access options include web, Android and iOS apps, a Windows desktop app, a Mac web app, and a Chrome extension. Mobile apps omit P2P messaging, reports, integrations, and custom merge messages. Pricing is paid from $59.99/mo, with a 14-day trial. During the trial, texting is limited to the sales support number and verified phone number, and reviews, payments, integrations, and extra dashboards are excluded. Every plan includes ongoing in-house support; HIPAA-compliant accounts cost an additional $50/mo.