DoorDash Online Ordering vs Uber Eats

DoorDash Online Ordering gives restaurants a way to accept direct website orders and have DoorDash Dashers deliver them. Direct orders have 0% commission, and there are no monthly fees; standard payment processing fees still apply, and customers pay delivery fees. Restaurants need an active DoorDash store to use the service. Orders go into the POS system the team already uses, with integrations for more than 40 systems, including Toast, Square, Qu, and Otter. No additional hardware is required, and a setup specialist can get a restaurant live the same day. Customers can pay with saved cards, Apple Pay, Google Pay, Venmo, or PayPal. The product also includes a branded mobile app, menu management, promotions, loyalty, push notifications, and support for multiple locations. Marketplace menus synchronize across channels, and delivery customer support is included. It is listed for iOS and Android.

Uber Eats lets customers browse restaurants, place food orders, and arrange delivery through Android, iOS, or the web. Customers can search by restaurant or cuisine, then see their address, estimated delivery time, and total order price—including tax and delivery fee—at checkout. The app shows delivery progress on a map alongside the delivery person’s name and photo. Grocery delivery is available from participating stores, with availability dependent on the customer’s address. For group orders, a team can share a link, choose items individually, and have one person pay and track delivery. Customers with an Uber account can use that same account to order. After placing an order, they can contact Support through the app’s Help section. Restaurants can receive orders directly in their point-of-sale systems through integrations; listed partners include Clover, Lightspeed, Olo, Square, and Toast. The free plan has no monthly fee, though order fees and item prices apply. Uber One costs $9.99 a month or $96 a year, with a $0 delivery fee and up to 10% off only on eligible orders and where benefits are available.