Dor vs Quantum Metric

Dor combines a battery-powered thermal counter with analytics software for retailers. Its dashboard reports foot traffic, conversion rates and revenue by store and date range, with comparisons across locations and periods. The Retail Intelligence layer provides AI summaries and suggested next actions using connected sources such as POS, ERP, staffing, weather and events. The sensor is installed indoors with peel-and-stick mounting and does not use the store network. Dor describes its thermal data as anonymous and its sensor as GDPR compliant. Users can view and download cloud data, connect business-intelligence tools through an API, and provide unlimited users with role-based access. Data connections can use direct integrations, API keys, secure CSV/SFTP uploads or custom pipelines. Listed POS partners include Lightspeed, Shopify, Square, Heartland and RICS; Toast is marked coming soon. The Annual plan is $135/month with annual billing, while Monthly is $150/month; both also list a $300 one-time hardware cost.

Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact. Teams can track events, build conversion funnels, review session recordings, and use API access. Session replay supports investigation of where customers struggle. The platform includes digital, product, experience, journey, and web analytics, along with heatmaps, monitoring, alerts, and opportunity analysis. Its autocapture surfaces more than 60 behavioral and friction indicators and more than 300 audience and experience dimensions out of the box. Felix investigates behavioral, technical, and business signals and can monitor experiences for issues, opportunities, and business impact. Listed integrations include Qualtrics, Salesforce Service Cloud, ServiceNow, Looker, Slack, Optimizely, Tealium, and Adobe Analytics; data can be streamed to Snowflake, BigQuery, Amazon S3, and Oracle. Quantum Metric reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification. Enterprise plans include onboarding, training, and consultation. Pricing is on request, there is no free plan, and session limits are set by agreement.