| Price from | — | $7.91/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 11 |
| Spec score · Customer Self-Service Software | 7.5 (#27) | 9.1 (#2) |
| Founded | 2017 | 2002 |
| Headquarters | Amersfoort, Netherlands | Sydney, Australia and San Francisco, California |
| Integrations | The Professional plan includes API access of 10K requests per month to connect DoReply to an internal search, knowledge base or customer’s own agent. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Support | Support varies by plan: Starter has email support with a 48-hour response, Professional priority email with a 24-hour response, and Business phone and chat with an 8-hour SLA. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
